Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

Education Stakeholder Manager(39020)

British Council Pay band: 8

Location: London, United Kingdom
Department: Cultural Engagement / Education
Contract type: Indefinite (permanent)
Closing Date: 17th September 2023 at 23:59 UK Time.

Role Benefits

• Up to \xc2\xa341,000 yearly gross plus \xc2\xa33,300 London Market Allowance yearly gross

• 32 days annual leave, in addition to public holidays

• 6 days volunteering leave

• Career average defined benefit pension scheme

And an unrivalled Opportunity for you to get to use all the experience you\'ve built up working in leading global organisations to support us in building trust across the world!

You must have the legal right to work in the UK at the time of application.

There is no relocation or sponsorship support.

Role Purpose

Responsible for enabling the seamless day-to-day functioning of the Director Education role, and, in particular, helping them manage the British Council\'s interaction with senior internal and external Education stakeholders, including oversight of inward and outward delegations involving senior British Council managers. Working closely with British Council Education colleagues, the postholder will lead on developing and implementingnew processes for better managing our interaction with senior stakeholders.

The role will manage the Education Advisory Group (senior external stakeholders) and the Global Education Steering Group (senior internal stakeholders) including commissioning and quality assuring board papers, taking minutes and supporting the recruitment of new members.

The role also covers the strategic management of international inbound/outbound visits working with the Head of Government Relations (Education) and, stakeholder leads in thein the HE and Schools teams, and commissioning and quality assuring briefings for senior British Council managers. The post-holder will also provide stakeholder management support for key events such as Going Global and Education World Forum.

The postholder will also manage the Director Education\'s diary and travel arrangements.

The role will report to the Head of Government Relations (Education) who is the strategic stakeholder lead for Education, and will support them in aligning stakeholder work in education with wider stakeholder activities across the British Council.

Accountabilities/Responsibilities:

Relationship and Stakeholder Management

• Manages communications with senior internal and external stakeholders; responding to queries in consultation with others where necessary to ensure they are dealt with efficiently and effectively
• Supports the establishment of key relationships with the education sector and research base in relation to education and science policy, programmes and partnerships.
• Ensures that partner feedback is regularly gathered, analysed and acted upon to drive continuous improvements in relationship management.
• Proactively manages recurring internal and external senior stakeholder meetings, supervising and controlling schedules and deadlines within the team
• Oversees the Director Education\'s diary and travel (UK and international) with a view to cultivating key relationships.
• Commission briefings, speeches and documents as required for the Director Education to enable their engagement with stakeholders.
• Works with British Council education sector and country teams to ensure that they provide, or contribute Education-specfiic content for, briefings and speeches for other SLT and GLT colleagues
• Oversees a calendar in inward and outbound delegations/visits to ensure Director Education is fully informed of key events and that there is a strong strategic fit for the programme.

Service Delivery

• Manages the Secretariat for the Education Advisory Group, Global Education Steering Group and other key advisory groups as required. Quality assuring and re-writing board and other important papers as necessary, , working to tight timelines and providing high quality outputs.
• Commissioning, drafting and quality assuring briefing notes and travel programmes, draft correspondence, reviewing and editing communications.
• Supports the organisation of the Director of Education\'s programme for major set-piece events such as the Education World Forum, British Council conferences such as Going Global, and other high-profile overseas visits and delegations.
• Liaises with other British Council teams (eg. Visits) to ensure a coordinated approach
• Ensures data collection on event delivery that supports accountability, decision-making and learning including on EDI issues

Service improvment

• Uses digital platforms and technological advancements to improve efficiency, impact and quality of information and communication
• Identifies and shares examples of process/procedural best practice with appropriate colleagues to drive continuous improvement in the British Council\'s operational capability, efficiency and cost effectiveness.
• Identify and make recommendations for improvements to processes and ways of working that enhance the effectiveness and efficiency of the Education team

Leadership and Management

• Ensures an effective EDI approach to ensure compliance when selecting venues or speakers for events led by the Directors/Senior Management.
• Volunteers and contributes to EDI related initiatives, tasks, events, research and publications.
• Celebrates cultural diversity and seeks to involve others in decision making.
• Avoids prejudgment in assessing performance and capability of others.
• Recognises incidents of inappropriate or non-inclusive behaviour.

Requirements of the role:

• Experience in using technology effectively in the workplace
• Demonstrated knowledge and experience of providing effective administrative support
• Ability to evaluate existing processes and practice and propose more efficient solutions with positive impact
• Proven capacity as a strong team player with a \'can do\' solutions-focused attitude, and ability to flex to ensure a high standard of delivery
• Experience of working across different cultures and recognising then addressing any unconscious biases
• Understands and promotes ethical conduct, and able to ensure that own behaviour and the behaviour of others is consistent with these standards and values of the British Council including those set out in our EDI priorities.

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council\'s Safeguarding policies for Adults and Children.

If you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our \'ASK HR\' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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