Job Description

Job Summary

Greenlight Training Ltd is a leading Independent Training apprenticeship Provider committed to delivering high-quality training and support. We prioritise safeguarding and welfare for all learners and follow strict recruitment policies, including DBS checks and reference verification

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The Educational and Transfer Coordinator ensures smooth transitions for learners between employers, supports engagement, and coordinates case management throughout the apprenticeship journey.

Responsibilities

Case Management & Coordination

Address learner concerns and assess employer transfer suitability Organise case conferences and document decisions Collaborate on transfer or withdrawal decisions
Learner Transfer Process

Match learners to suitable employer vacancies Oversee trial periods and gather employer feedback Ensure transparency regarding learner history Complete Employer checks and compliance paperwork as per DFE Funding requirements
Support & Monitoring

Maintain communication during transfers Document job search efforts Run weekly Job Club sessions (Tuesdays in Plymouth, Thursdays in Bristol)
Administrative Duties

Manage documentation via Panda-docs Finalize apprenticeship agreements and training schedules Raise Permit to Withdraw and Break in Learning requests
Skills Assessment & Course Re-Entry

Arrange skills/trade tests Collaborate with tutors on course timelines Update individualised training plans
Collaboration & Stakeholder Engagement

Work with Engagement, Curriculum and Sales teams Ensure compliance with funding and organizational standards Support learner re-engagement
General Duties

Follow company policies and health & safety regulations Participate in appraisals and contribute to company goals Perform other reasonable tasks as requested

Qualifications & Skills

Essential:

Experience in apprenticeship coordination or learner support Strong administrative and organizational skills Excellent communication and IT skills Knowledge of apprenticeship standards and safeguarding
Desirable:

Experience with work-based learning Familiarity with MIS systems (e.g., Smart Assessor, PICS)
Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Work Location: In person