Job Description

SUMMARY: The HCW shall provide support services by overseeing and managing the


installation EFMP-M according to DoD and AF policy, utilizing clinical assessment skills to


identify special needs, and collaborating with key service providers for effective outreach. They


ensure all active duty sponsors with family members having special needs are identified in the AF


medical special needs data management systems and provide clinical training to installation


personnel.


Uses clinical assessment skills and maintains procedures to identify sponsors whose family

members have special medical and educational needs in a timely manner.


The SNC uses a multi-disciplinary and collaborative approach with other key service

providers, such as installation youth and childcare facilities, and officer and enlisted spouses


groups, to ensure effective outreach and identification of special needs.


Ensures family members of the AF personnel or family of the AF member are appropriately

"Q coded" (EFMP-enrolled).


Ensures all active duty sponsors known to the Air Force Personnel Center, and local

Military Personnel Section and/or Commander Support staff where applicable, as having


family members with special needs are identified in AF medical special needs data


management systems.


Provides oversight for base-level data entry in AF-provided data management systems used

in the management of EFMP-M.


Provides clinical training to installation personnel and medical staff; and consultation as

needed to support the implementation of EFMP-M base-wide.


Integrally involved in the Family Member Relocation Clearance (FMRC) process.

Ensures all FMRC requirements are implemented by all EFMP-M staff.

Coordinates the enrollment process and travel screening for all active duty family members

and travel screening upon request to the families of DoD sponsored assignments going to an


overseas base.


Provides clinical oversight to ensure every AF sponsor with one or more family members

with special needs assigned to the installation has a Special Needs (SN) file maintained at


the LSMTF.


Ensures Q-coded sponsors assigned to the installation are contacted annually to determine if

there are unmet needs and to request updates of information as needed.


Collaborates with the Integrated Delivery System (IDS) and other interagency forums that

provide family medical information and referrals to base and civilian agencies.


Ensures EFMP families are referred to the Airman and Family Readiness Center for

additional community assistance as needed.


Maintains a cooperative working relationship with the base Military Personnel Section

(MPS), Commander Support Staff (CSS), and with Air Force Personnel Center (AFPC).


Actively supports the integration of EFMP-M, Exceptional Family Member Program -

Family Support (EFMP-FS) and Exceptional Family Member Program - Assignments


(EFMP-A) services at the installation.


Provides information, appropriate contact information, and coordinates referrals as

appropriate.


Participates in EFMP quarterly case reviews to discuss and assess newly identified families',

complex, or unmet clinical needs.


Determines the appropriate resources necessary for the families.

Patient specific assessments and clinical plans of action will be located in AHLTA

(Electronic Medical Record System, EMR) and the Special Needs record.


Meeting minutes will not contain patient identifying information.

Coordinates and participates in designated facility meetings.

Participates in the clinic orientation and training of other staff of the Special Needs

Program.


May serve on committees, work groups, and task forces at the facility.

Shall maintain a level of productivity and quality consistent with the complexity of the

assignment, facility policies and guidelines, established principles, ethics and standards of


practice of professional nursing, Health Services Inspection (HSI), and other applicable


DoD and service specific guidance and policies.


Shall also comply with the Equal Employment Opportunity (EEO) Program, infection

control and safety policies and procedures, and compliance with HIPAA standards.


Follows applicable local LSMTF/AF/DoD instructions, policies and guidelines.

Completes medical record documentation and coding, and designated tracking logs and data

reporting as required by local LSMTF/AF/DoD instructions, policies and guidance.


Completes all required electronic medical record training, LSMTF-specific orientation and

SNC training programs.