Job Description

About Us:

We are a leading electric bike retailer committed to providing exceptional service and products to our customers. Our Bristol store is looking for a motivated and knowledgeable Store Assistant / Mechanic to join our team. This will be a stepping stone into a deputy store manager role.

Major Perks

Space to demonstrate the best of you Working with the most experienced eBike team around Excellent salary Pension 28 days paid annual holiday Guaranteed your birthday, Xmas and New Years day off Family friendly hours Technical training Discounted bikes and parts Responsible position

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Key Responsibilities:

Assist customers in selecting the right electric bike based on their needs and preferences. Provide detailed product information and advice to ensure customer satisfaction. Prepare bicycles for sale, servicing, diagnostics and repair. Opportunity to grow expertise over time with our continuous learning policy. Taking an active role in our social presence and our community led initiatives. Process orders and manage the sales system efficiently. Ensure the store is clean, organised, and presentable at all times. Handle customer inquiries and resolve issues promptly and professionally. Stay updated with the latest products and industry trends to provide informed recommendations.

Requirements:

Previous experience in a retail sales role, preferably in the bicycle or related industry. Strong technical knowledge of bicycles and electric bikes. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Good organisational skills and attention to detail. Basic IT skills for processing orders and managing stock. Passion for cycling and sustainability is a plus.

Benefits:

Competitive salary and performance-based incentives. Opportunities for professional development and training. Employee discounts on products. Friendly and supportive work environment. Family friendly hours
Job Type: Full-time

Pay: 24,500.00-28,000.00 per year

Additional pay:

Commission pay Performance bonus
Benefits:

Casual dress Company pension Cycle to work scheme Employee discount Profit sharing Store discount
Schedule:

8 hour shift Weekend availability
Application question(s):

Imagine you are hiring for this role. Why would you pick yourself? Include practical such as knowledge and experience as well as softer reasons such as personality/communication and try to give examples of when you have learnt or demonstrated these skills or traits.
Education:

GCSE or equivalent (required)
Experience:

retail: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Willingness to travel:

25% (preferred)
Work Location: In person

Application deadline: 31/03/2025
Reference ID: APDepManCam
Expected start date: 19/08/2025