Job Description

Role
Based within the Electrical Services team, the Electrical Assistant provides reactive and planned maintenance support, including statutory testing and basic repairs to electrical systems; and assists the Electrical Services team in the general execution of their duties as required. The role also completes lower skilled, repetitive tasks and supports other technicians to resolve job requests, including transporting materials and equipment and meeting contractors.

Duties and responsibilities

Technical

• To respond to individual job requests as allocated in the system, where the tasks are commensurate with the skill level and grade of the post. Ensure each job is seen through to completion to the required standard to meet SLAs.
• In conjunction with other team members, analyse, fault find and make decisions about the feasibility and logistics of the jobs to be undertaken, considering how long it will take, the equipment needed and the potential cost, liaising with the Electrical Supervisor when necessary.
• To assist qualified trades staff in the provision of routine and reactive electrical maintenance as required, including carrying out lighting repairs and re-lamping duties within all University buildings.
• To provide a planned maintenance service according to a defined PPM schedule ensuring compliance with statutory testing and inspections, maintaining and updating records upon completion as required, including:
• Emergency Lighting Testing
• Fire Alarm Testing
• Comply with all health and safety regulations and University policies and complete risk assessments on work variations. Identify and use the correct PPE.
• Ensure the correct permits are in place prior to commencing work.
• To ensure all works are completed to a high standard and work areas are left clean and tidy on completion.
• Be able to carry out manual work, lifting loads up to 25 kg, and work at heights.
• Collect and dispose of used or old electrical equipment, including batteries, in accordance with Health and Safety/Environmental regulations.

• To prioritise own daily workload and tasks in consultation with the Electrical Supervisor, taking into account where the problem is, the nature of the problem, the number of people affected and the usage of the building.
• To record resolutions and feedback to problems on work instructions, complete electronic timesheets, service records and other work-related paperwork in priority order.
• To maintain the tools and equipment for which the Electrical Services team are responsible.
• To establish quantities and order equipment and materials needed for particular jobs or tasks, using the ordering system.
• Identify and assess potential risk to individual tasks and formulate and/or comply with risk assessments and method statements. Completing jobs in a variety of different settings and environments.

• Liaise with Electrical Supervisors, trades colleagues, contractors, Estates and other departmental staff throughout the University to advise and assist with planned and reactive maintenance, causing minimum disruption to customers.

• Driving of University vehicles to transport staff, materials and tools around the University Estate.
• To undertake any other duties which may be required, as directed by the Zone Manager, commensurate with the grade of the post.

• Proven previous practical experience of working within the electrical/building services industry and/or: City & Guilds NVQ II or equivalent in a relevant subject.
• Good understanding of job specific and general health and safety in the workplace, including risk assessments and method statements.
• Ability to work as member of a team.
• Effective oral communication and customer service skills.
• Proven ability to resolve simple problems and use own initiative.
• Experience of planned preventative maintenance systems.
• Safe use of Hydraulic/Manual lifting platforms.
• Safe use and erection of mobile tower scaffolding.
• Safe Entry into Confined spaces using emergency escape breathing apparatus.
• Awareness of asbestos materials and non-licensed removal works.
• The ability to organise own workload and work with minimal supervision.
• Full, clean UK or EU equivalent driving licence.

University of Warwick