Job Description

Recruiter: Luke Byrne
Hiring Manager: Joe Collins
Career Grade: TM4
Internal Closing Date: 8/7/25
Why This Role Matters
Our Electrical Power & Cooling Engineers are at the heart of keeping BT's networks operating 24/7 365 days a year. Utilising their expertise and knowledge in both Low and High Voltage systems, generators, emergency lighting, cooling, alarms and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variety of electrical power systems and cooling equipment that ensures our networks keep the UKs internet working. Vital in supporting us in meeting strict SLAs they utilise their variety of skills, taking ownership of their patches and coaching those around them.
A comprehensive technical training pathway is assigned to cover the maintenance activities required in the role, this will be a mixture of face to face, virtual, internal and external delivery methods and may involve some overnight stays and travel.
As part of the role you will be required to contribute to out of hours callout by joining a Formal On Call Framework (commonly a 1 in 4 attendance with a varied requirement subject to local/geographical nuances) to support 24x7 service as needed by the business. This will be agreed towards the completion of the training journey.
A full UK manual drivers licence is needed for this role
Our Electrical Power & Cooling Engineers are at the heart of keeping BT's networks operating 24/7 365 days a year. Utilising their expertise and knowledge in both Low and High Voltage systems, generators, emergency lighting, cooling, alarms and UPS they ensure that the BT estate continues to work no matter the circumstances. Working with their experienced teams within our exchange buildings as well as other environments, including radio sites, rooftops and outdoors, they are required to support the variety of electrical power systems and cooling equipment that ensures our networks keep the UKs internet working. Vital in supporting us in meeting strict SLAs they utilise their variety of skills, taking ownership of their patches and coaching those around them.
A comprehensive technical training pathway is assigned to cover the maintenance activities required in the role, this will be a mixture of face to face, virtual, internal and external delivery methods and may involve some overnight stays and travel.
As part of the role you will be required to contribute to out of hours callout by joining a Formal On Call Framework (commonly a 1 in 4 attendance with a varied requirement subject to local/geographical nuances) to support 24x7 service as needed by the business. This will be agreed towards the completion of the training journey.
A full UK manual drivers licence is needed for this role.
Key Purpose of the Role
An important part of Network Engineering is leading by example, be that sharing knowledge and supporting new individuals, through to truly living by the BT values. As a member of the Networks Field Engineering team you are expected to uphold our BT values, leading by example throughout your career with us whilst being an integral part of your wider team.
Key Decisions:

• Identification & proactive reporting of HSE/Compliance/Design issues to our Power Environmental or Power Technical Support teams.
• Ownership of designated patch and sites to contribute towards area, regional and unit objectives.
• Sharing of best practice, supporting colleagues in applying new ideas, technologies or processes.
• Responsibility & ownership of critical and urgent network repair/provision/maintenance activity.
• Execution of prioritised work items ensuring that this is aligned with the wider team and unit's priorities through co-ordination with patch managers and senior colleagues.
• Risk assessment for health and safety.
• Raising of issues / risks to more senior individuals to facilitate change.
• Understanding of what is expected and proactively take opportunities to increase own skills to support the team's work.
• Raises opportunities to improve the process in work area and beyond.
• Individuals' hold responsibility for monitoring, actioning and meeting all required compliance (including health surveillance, such as rigging medical) if required. In addition to this they are expected to be always fully presentable wearing provided corporate clothing for the role.

What You'll Bring
Must be able to fulfil the physical requirements of the role i.e. able to bend, stretch, kneel and crouch. Also must be able to climb, work at floor and ceiling level inside buildings, tower structures and road side infrastructure, lift heavy drums/cables and recognise coloured wiring
Mandatory experience/qualifications:

• Electrical competency City & Guilds 2360 parts 1+2 or equivalent NVQ or equivalent industry qualification
• BTEC Electrical Engineering Level 3/HNC/HND/MOET Level 3/ET Level 3 or equivalent

Preferred Experience/Qualifications:

• Current electrical regulations
• Inspection, Testing and Verification (C&G 2392-10)
• Experience with Uninterruptible Power Supplies (UPS)
• HVAC Refrigeration C&G/NVQ Level 3
• F-GAS category 1
• Demonstrable experience of repairing and maintaining Air Conditioning Split systems
• Experience of working with DC power systems
• Coaching/mentoring/supervisory experience
• Due to the nature of power vocational qualifications changing and being updated over time, this list may not always be accurate in the future.
• It is expected that an individual will be sufficiently experienced in all above criteria some duration after assuming the role.
• Experienced hires will be internally assessed on successful application to identify training requirements.
• Trainee/apprentice hires are required to become both experienced and, if applicable, qualified in all of the above criteria within their given duration of initial training.
• Individuals will be required to hold a Full UK manual Driving Licence.

Benefits
At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Competitive salary
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• 22 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100's of retail discounts including the BT shop

About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.'
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.