Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs' thriving Corporate Sector Risks Practice with a variety of high-profile clients.
The successful candidate will predominantly handle a litigated case load of Multi-Track claims but may also handle some claims from pre-litigation.###
Key Responsibilities
Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers
Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between 25k - 100k
Assessing and advising on liability and quantum
Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate
Make full use of the firm's Case Management System in progressing files from receipt to closure
Draft pleadings to include Defences and witness evidence
Attend court in person or by telephone, attend trials, settlement conferences etc as required
Achieve targets in terms of chargeable hours, WIP and the collection of client MI
Adhere to the Keoghs Values
The above is not a definitive list of possible work which may be delegated.###
Skills, Knowledge & Expertise
EL/PL multi track file handling experience
Positive, confident and enthusiastic
Excellent listening, verbal and written communication skills
Ability to negotiate via telephone
Ability to prepare succinct and concise reports
Excellent inter-personal and client care skills
Excellent marketing skills
Excellent IT skills
High level of analytical skills
Ability to prioritise work, keep to deadlines and work under pressure
Ability to win the trust and confidence of others
Ability to make decisions
Ability to anticipate problems and identify solutions
Ability to maintain concentration and pay attention to detail
Driven to achieve
Good advocacy skills
Prior knowledge, skills and experience
Good IT skills
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About Keoghs
Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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