Job Description

The Employee Benefits Analyst plays a vital role within Barclays' Pension and Benefits team, supporting the effective delivery of employee benefit programs across the Europe and Middle East region. This position combines operational ownership with analytical expertise, ensuring that pension and benefits processes run seamlessly and in full compliance with regulatory standards. You will manage cyclical processes, analyse complex data sets to provide actionable insights, and collaborate with internal stakeholders and external vendors to maintain service excellence. In addition, you will contribute to policy reviews, support strategic projects such as new implementations, and assist with governance activities to uphold best practice and enhance the overall employee experience.


To be successful as an Employee Benefits Analyst, you should have the following experience:

Good analytical and problem-solving skills with exceptional attention to detail Excellent organizational ability, capable of managing multiple priorities and deadlines effectively Advanced proficiency in data management, including handling large data sets, ensuring data integrity, and producing accurate, high-quality analysis and reports Ability to work confidently across multiple information systems, troubleshooting issues and adapting to new technologies with ease

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.


This role is based within our Glasgow office.

Purpose of the role

To develop, implement and provide governance to employee retirement plans and benefits programmes, and provide counsel to resolve any related issues.

Accountabilities

Responsible for the development, implementation and delivery of the retirement plans and benefits programmes and processes aligned to the organisation's strategy and enabled by supporting technology where appropriate, including the resolution of any escalated retirement and benefits issues from colleagues and people leaders (either directly, through HR operational teams or through oversight of a third party). Responsible for ensuring that retirement plans and benefit programmes are delivered in a manner that is compliant with all applicable internal governance requirements and external regulation; staying up to date with applicable legislative and regulatory changes. Communication and engagement to educate employees and managers on the available retirement and benefit options, such as retirement, health insurance and other benefit solutions. Market research and the development of appropriate retirement and benefits strategy, administration and compliance, as appropriate. Identification, engagement and management of external vendors/ stakeholders to manage the administration and delivery of the retirement and benefits services and provision of advice and counsel to employees and people leaders where relevant. Oversight and governance to all cost elements relevant to the provision of the retirement and benefits plans; ensuring that costs are appropriately forecasted, managed in line with budgets and spend approvals, and any funding requirements are actively monitored and maintained.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.