Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



EMEA Events Manager



Role Purpose



We currently have an exciting opportunity for a EMEA Events Manager based with a prominent international client in London. The EMEA Events Manager will be responsible for managing, coordinating, supporting and facilitating all client events with EMEA region. They will be supported by and manage the Events teams / FMs in region. This is an excellent opportunity for an experienced Events professional looking to join a fast paced and dynamic team.



What this job involves

First point of contact for all Client Events including the management of additional subcontractors.

Coordinate and oversee all furniture set-ups for events and conference rooms both on-site and offsite.

Regularly work with external contractors, e.g. cleaning, set-build crews, production crews and event hosts

Manage work permits and public liability insurance for external vendors

Resolves problems associated with all event services including: janitorial, parking, conference rooms, interior furnishings, fixtures and equipment.

Owner of internal events booking system, and first response to all tickets raised.

Manages all event space diaries through the shared events calendar on Outlook Calendar

Leads planning meetings with external clients and vendors to discuss all event requirements in the lead up to each event, as well as liaise with the client during the event to proactively action any last minute requests

Provides support for guests, visitors and employees relating to all events

Assists with resourcing external vendors for furniture/decorations/floral arrangements etc., as well a with booking events entertainment

Conducts high-level office tours on behalf of the Facilities team and/or clients

Carries out quality audits of all event spaces, furniture and equipment on a regular basis, logging all issues and ensuring actions are completed on time

Provides support for meetings and conference room reservations, as needed and directed.

Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager.

Provides monthly and quarterly reports to both JLL and client Facilities Management.

Works within the Facilities team to ensure office space is kept to a high standard and all processes are adhered to, including walk-rounds, health and safety management, contractor management etc.

Ensures appropriate follow up with customers

Regularly work with the Facilities department on Facilities related tasks, as raised by the client and team

Work with the internal Task system to keep track of all requested Facilities work and close out actions

Sync with the Global Events to share best practices.

Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.

Seeks to continuously improve processes, systems and overall client satisfaction

Ensures delivery of committed services and overall satisfaction with JLL.

Demonstrate responsiveness and creativity in finding solutions for service delivery



Required Skills & Experience

Experience in an event coordination within hospitality, corporate and / or facilities environment

Experience of data analysis, interpreting and presenting data in a business environment including proposals

The ideal candidate will thrive in a quick moving, ever-changing environment, have an extraordinary attention to detail, while still working under tight deadlines. They need to be collaborative, supportive, and skilled in handling multiple, complex, concurrent events.

Outstanding customer service skills and orientation

Proficient in MS Office and Outlook, and possess excellent written and verbal communication and people skills Ability to always multitask and maintain professionalism without supervision

Previous experience of working in a fast-paced, corporate multi-national environment



#LI-JA1

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.