Job Description

The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.
Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.
Role Overview
The HR Operations Service Centre function is critical to the operation of HR and integral to the effective support of employee lifecycle processes. Working closely with the regional HR teams to ensure core HR processes are executed efficiently and accurately, and that employee questions are handled correctly.
Role ResponsibilitiesRespond to all written reference requests relating to the employment of current and former employees including employment, mortgage/rental, visa applications and business trip requests, and regional salary certificate letters. Where necessary, working with Legal and Employee Relations to provide efficient SMCR regulatory reference requests within the required deadlines. Manage the EMEA Contingent Workers JMSL process and complete in a timely manner, ensuring the relevant approvals and documentation have been obtain and working with relevant teams to sure workers are offboarded from the HRIS system (Workday) on or before their end date. Support the probation process including preparing passed, extended or failed probation letters, updating outcomes on the HRIS system (Workday) and notifying relevant teams where needed. Prepare letters relating to contractual changes (e.g. job changes, salary increases etc.) or family friendly requests, processing on the HRIS system (Workday) to notify the relevant teams. Assist with absence management process including uploading medical certificates to the HRIS system (Workday) and updating HR records with long term sickness absence plans. Support the monthly payroll process to ensure relevant instructions are passed to Payroll and payments are included on the EIB before the monthly deadline. Transact high volumes of inputs and changes to the HR system (Workday) on a daily basis.

Experience / CompetencesEssentialAbility to handle and maintain highly confidential information Strong organisational skills with excellent attention to detail Ability to multi task and prioritise/handle competing priorities Process management and process improvement oriented Flexible with the ability to work in an ever-changing work environment Ability to work effectively within a team as well as independently Service oriented, providing excellent and efficient interpersonal and written communication skills Show a desire and aptitude to learn and develop Skilled in Microsoft application software (Word, Excel, Outlook, PowerPoint etc.) Previous experience of working within a busy and fast paced HR environment Experience of preparing employee documentation
DesiredExperienced Workday knowledge

Job Band & Level
Support, 3
#LI-Hybrid #LI-ENT
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
UK - City Quays - Belfast