Job Description

Princess of Wales Hospital



Emergency Department Receptionist - Fixed Term, 22.5 hours per week



Worked over 7 days including bank holidays



This post is fixed term for up to 12 months to cover maternity leave.

Please note:

NHS Wales Employees who which to apply for this vacancy on a secondment basis must obtain approval from their manager before submitting an application.



We have opportunity for a receptionist post based in the Princess of Wales Hospital. Hours will be worked over 7 days including bank holidays.



We are looking for a friendly, approachable individual to join our emergency medicine team to provide a comprehensive and high quality reception and administrative support.



The post holder will be professional and have experience in a wide spectrum of reception and administrative duties.



Come and join our busy, supportive and friendly team we are looking forward to hearing from you.

Welsh Skills Desirable:

This post is advertised as Welsh Desirable. This means Speaking & Listening at Level 3 or above (equivalent to CEFR B2). We don't need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see the 'Croeso Candidate' booklet below.



To contribute to the provision of health care to patients and relatives by providing a comprehensive and confidential clerical and receptionist support in relation to emergency attendances and admissions. This service is provided 24 hours each day throughout the whole year.



At all times the appropriate systems, procedures, policies and processes should be followed for all the patients to experience a smooth journey at all times.



Providing a full reception service to patients, visitors, and staff.



Ensure patients are registered, transferred, admitted, and discharged correctly throughout their journey in the Emergency Department.



Input and extract data from WPAS, ensuring it is kept up to date at all times.



Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

We listen, learn and improve



We treat everyone with respect



We all work together as one team



We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.



The Post Holder will be required to perform the full range of duties outlined in the job description. The Emergency Department provides a 24/7 service; therefore, the receptionist will be expected to cover a mixture of shifts including days evenings, nights and weekends covering the Reception area and clinical shop floor area.



You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac