Job Description

Details

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Reference number

417065

Salary

44,031 - 50,602
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Other

Contract type

Permanent

Business area

SLC - Product, Customer and External Relations

Type of role

Communications / Marketing

Working pattern

Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Darlington, Glasgow, Llandudno

About the job

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Job summary

Is it time you unlocked your potential?

Student Loans Company is a non-profit making Government-owned organisation to provide loans and grants to students in universities and colleges in the UK. Since 1989, we have enabled our customers to invest in their futures by delivering secure, accurate and efficient assessment, payment and repayment services.

Our Values

Culture is at the heart of everything we do at SLC and we are guided by our five values which help make SLC a great place to work:

Honesty

: We act with integrity and transparency, sharing information openly and addressing challenges with courage.

Empowerment

: We enable people to take initiative, make impactful decisions, and continuously learn and grow.

Accountability

: We deliver on commitments, own our successes and mistakes, and strive for quality outcomes.

Respect

: We value diverse perspectives, actively listen, and create an inclusive environment where everyone belongs.

Trust

: We collaborate across teams, build dependable relationships, and work as one to deliver for our customers.

These values are more than words--they guide our decisions, shape our collaborations, and strengthen our impact on the students we serve.

Job description

About the role

In this role, you will be responsible for building and implementing data-driven strategies that foster a highly engaged, inclusive, and productive workplace culture. This role emphasises the use of data analysis to monitor employee sentiment, measure engagement, and identify SLC wide areas of improvement. You will partner closely with the Senior Manager, Internal Communications and Employee Engagement, and wider Corporate Affairs team as well as the People Directorate, Senior Leaders and colleagues to transform insights into impactful engagement initiatives that align with business goals. This role is ultimately aiming to drive up our SLC Colleague Engagement Index and contributes to SLC being a great place to work. You'll be at the heart of shaping a workplace where colleagues don't just show up -- they thrive, feel heard, and genuinely love where they work.

Person specification

What you bring:

Degree in Human Resources, Organisational Psychology, Communications or proven relevant experience, with a significant demonstrable background in employee engagement, internal communications or related field. Skilled in collecting and interpreting employee sentiment data to generate actionable insights, with proficiency in using survey tools and data visualisation platforms to present findings and influence decisions. Ability to evaluate the impact of engagement initiatives, adapt plans where necessary, and create engagement strategies aligned with wider business objectives and operational context. Experience working with senior leaders and cross-functional teams to drive increased engagement initiatives, providing guidance and support to help teams implement effective engagement practices. Excellent understanding of frameworks, trends and best practices in employee engagement, with the ability to apply these insights to create innovative solutions for SLC's specific needs. Ability to organise and run successful engagement events, manage professional networks, and implement activities that help raise levels of employee engagement aligned with SLC's action plans.

Benefits

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Alongside your salary of 44,031, Student Loans Company contributes 12,755 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

You can expect more from a career with SLC. We support colleagues to unlock their potential through our Career Pathways development programme and offer an excellent benefit and rewards package that includes:

28 days annual leave plus 8 public holidays Option to buy/sell annual leave Flexi-time and enhanced flexible working options available Option to join the Civil Service pension scheme Life insurance cover for 4 x annual salary Enhanced company sick pay and family leave including maternity, paternity and adoption Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, access to the Civil Service Sports and Leisure Club for discounted gym memberships, and an optional dental insurance scheme To find out what's it's like to work at Student Loans Company click here SLC Careers

Things you need to know

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Selection process details

The Legal Bits

We'll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some background checks we need to complete before you can start with us. This will include employment history, criminal record check, credit reference check and fraud check.


SLC are committed to ensuring our recruitment processes are inclusive for all candidates and will make reasonable adjustments for those who consider themselves to have a disability or long-term condition in line with the Equality Act 2010. Our application process provides candidates with the opportunity to request reasonable adjustments but if you would like to discuss this in more detail, please email ask_recruitment@slc.co.uk.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Contact point for applicants

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Job contact :

Name : Talent Acquisition Team Email : ask_recruitment@slc.co.uk
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Recruitment team

* Email : ask_recruitment@slc.co.uk