Job Description

Employee Performance & HR

We are looking for an experienced Human Resources (HR) & Employee Performance member to join our team and provide essential HR support across different aspects of the employee lifecycle. This role will be responsible for performance and KPI management, employee relations, ensuring compliance with UK employment laws and internal policies and other HR functions. This role requires excellent interpersonal skills, attention to detail, and a proactive approach to managing HR processes.

Key Responsibilities

Performance & KPI Management

Lead and coordinate the company's performance appraisal process, ensuring reviews are conducted fairly and regularly.

Support managers in setting clear performance objectives and measurable KPIs that align with business goals.

Monitor and track performance against KPIs, providing managers with insights and recommendations.

Guide managers on handling underperformance and implementing performance improvement plans.

Work closely with leaders and colleagues across performance management, using your expertise to analyse performance data, identify key trends, and implement frameworks and tools that foster a culture of continuous improvement.

Assist in the development of employee growth plans and career progression pathways.

Employee Relations

Serve as a point of contact for employee queries, offering advice on HR policies, employment law, and workplace issues.

Foster a positive workplace culture by promoting open communication and a supportive work environment.

Compliance and Record Keeping

Ensure compliance with UK employment laws, including working time regulations, equal opportunities, health and safety, and data protection (GDPR).

Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection laws.

Monitor staff absence records, track holiday entitlements, and ensure sick leave is managed in line with company policy.

Compensation and Benefits

Support the payroll process by providing relevant employee data, including new hires, terminations, and contract changes.

Administrate employee benefits, including pension schemes, healthcare, and other perks, ensuring all benefits are processed correctly and communicated effectively.

HR Policies and Procedures

Develop and maintain HR policies and procedures in line with UK employment law and best practices.

Ensure that all staff are informed about HR policies and any updates, providing training or workshops when necessary.

Handle policy reviews to ensure they are up to date and aligned with business needs.

HR Systems and Reporting

Maintain and update the HR information system (BrightHR), ensuring all employee data is accurate and up to date.

Generate regular HR reports, including turnover, retention, KPI performance, and absence rates, and provide insights to support decision-making.

Monitor HR metrics and recommend initiatives to improve employee engagement, retention, and overall satisfaction.

Learning and Development

Work with department heads to identify training and development needs within the company.

Organize training programs, workshops, and e-learning opportunities to support employee growth and career progression.

Track the effectiveness of training initiatives and adjust programs as necessary.

Health and Safety

Ensure that health and safety policies are in place and adhered to across the company.

Assist in managing employee wellness programs and promote a healthy work-life balance.

Employee Engagement

Promote and support employee engagement activities, including company events, team-building exercises, and recognition programs.

Gather employee feedback through surveys or focus groups to identify areas for improvement and support initiatives aimed at improving workplace morale.

Other HR Functions

Providing support on ad hoc HR tasks and the full HR lifecycle - from recruitment and onboarding through to engagement and retention.

Key Skills and Qualifications

Education: Bachelor's degree in Human Resources, Business Administration, or related field. A CIPD qualification (or working towards one) is preferred.

Experience: 1-3 years of experience in an HR role, preferably within the UK, with strong knowledge of UK employment law.

Knowledge: Strong knowledge of UK employment law, GDPR, and HR best practices. Familiarity with HRIS (BrightHR) and KPI tracking systems is an advantage.

Skills:

Excellent communication and interpersonal skills.

Strong organizational skills and attention to detail.

Problem-solving and conflict resolution skills.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software systems.

Key Attributes

Integrity: Maintains confidentiality and professionalism.

Proactive: Takes initiative and drives HR improvements.

Team-Oriented: Works collaboratively with business units.

Adaptable: Thrives in a fast-paced, evolving environment.

Empathy: Approaches employee issues with understanding and fairness.

Job Type: Full-time

Pay: Up to 35,000.00 per year

Benefits:

Company pension
Education:

Bachelor's (preferred)
Experience:

Performance management: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Location:

London SW1H 0NB (preferred)
Work Location: In person