Job Description

Salary

50,401 per annum

Location

Home Based/ Birmingham

This is a permanent

,

full time vacancy that will close in 11 days at 23:59 BST.

The vacancy

Hours: Full time - 35 hours per week

/

70 hours over two weeks (nine-day fortnight)

Passionate about delivering exceptional employee relations services that truly make a difference? This could be the role for you!

We're looking for a confident, knowledgeable Employee Relations Specialist to join our People & Culture Team - a team dedicated to providing consistent, expert advice that helps managers lead well, supports our employees to thrive, and enables us to deliver the best possible service to our residents.


In this role, you'll be the go-to expert for all ER matters, leading the delivery of high-quality, legally compliant and people-centred advisory services across Housing 21. You'll work closely with managers, offering guidance, coaching and training to help them handle complex cases with confidence and fairness, safeguarding the wellbeing of our employees and the organisation's reputation.


You'll also lead and develop our ER advisory team; fostering a high-performing, customer-focused culture where service excellence is fundamental. Using insight from case trends, feedback and data, you'll identify opportunities for improvement, influence policy updates, and champion initiatives that strengthen employee experience.


You'll build strong relationships and work in collaboration with internal stakeholders and the wider people team, to deliver our people strategy and achieve our vision.


Curious to know more? If you're looking for an opportunity where you can make a real difference at an organisation with a strong social purpose, take a look at the job description for further details.

What we are looking for:

The essential requirements for the role include: Extensive experience managing complex ER casework, from disciplinary and grievance to absence and capability issues Strong knowledge of UK employment law and confident application to practical situations Experience in a shared services or decentralised HR environment Previous experience leading or supervising a team Proven track record in supporting change programmes such as TUPE transfers or restructures Experience reviewing and improving HR policies and guidance materials CIPD Level 7 in People Management (or working towards)

Closing date for applications 28 August, with assessments taking place 9 September

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

About us

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.


When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.


We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us!

Benefits

Flexible working

including a nine-day fortnight

Holiday trade scheme and volunteer leave

Funded health

cash plan

Occupational maternity pay / paternity pay

Pension

contributions

Occupational sick pay

Lifestyle discounts

Car salary sacrifice and leasing scheme

Learning and development opportunities