Job Description

Are you an outstanding HR professional with a passion for delivering high quality care?


Cygnet are looking for an Employee Relations Specialist to cover a 9 month FTC contract, joining our team on a full time, 40hr per week basis.


Working remotely you will work alongside our HRBP's to support our services in the South East region. Please note you will be required to travel to services as and when required.


Cygnet have been providing a national network of specialist mental health services for more than 30 years.


With us, you'll have the chance to progress your career as part of a dynamic, supportive team.


At Cygnet, our perks go way beyond pension schemes and excellent professional development.


You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you both in and out of work.


So if you care about making a difference - every day - we want to hear from you.

The Role:

This role is a maternity cover for at least 9 months, and is a new role in our HR structure. As ER Specialist the role will be first point of contact for providing expert employee relations guidance, coaching and case management support to managers in the south region. The role will work closely with the regional HR Business Partners.


Much of the advice will be via telephone and email, however there will be an expectation of on-site support as and when required.

Day to Day:

Provide specialist employee relations advice and support to managers in relation to investigations, disciplinaries, grievances, absence management, performance management, probation, flexible working and other family friendly policies, etc. Ensure that all cases are managed sensitively and appropriately, in a timely manner. Support managers in the drafting of formal documentation as appropriate, including reviewing investigation reports. Attending hearings where necessary to provide HR Advice/note take. To promptly flag any risks to the relevant HR Business Partner and HR Manager. To maintain a log of ER cases.

Qualifications and Experience:

Proven employee relations experience across a multi-site workforce, up to and including dismissal/appeal. Strong communication and interpersonal skills, with an ability to communicate effectively and professionally. Skilled in problem solving and resolution. Ability to produce clear written material, including letters and report. Customer focused with keen attention to detail. Strong organisation skills. Strong sense of ownership and ability to follow tasks through to completion. Ability to understand and determine when issues should be escalated to a higher level.

Please note: successful candidates will be required to undergo an enhanced DBS check.


Ready to make a positive change?

Please click on the 'apply now' link below.

Join us!


In this role you'll have the chance to make a real impact on patients, service users & their families.