Job Description

Job Introduction
40 hours per week Monday - Friday Between 31,000 and 33,000 per annum Free parking on-site

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is CB2 0AA


We are seeking an organised and proactive Employee Travel Coordinator to join our Travel Team here in Cambridge. In this role, you will provide vital administrative support, ensuring the smooth coordination and execution of travel-related projects as well as day-to-day operational activities. This is a hybrid position, with the expectation to be on-site approximately 2-3 days per week, offering a balance of flexibility and collaboration.


Key Responsibilities:

Data & Reporting: Gather, analyse, reconcile and summarise information to produce high-quality reports, presentations, and meeting materials, ensuring accuracy and providing insights for decision-making. Inbox & Enquiries Management: Oversee the Travel Team inbox, responding to standard queries and allocating emails to the appropriate team members. Stakeholder & Client Support: Manage expectations and relationships with internal stakeholders and clients, maintaining sensitivity to their needs across multiple sites (Cambridge, Luton, London). Project & Process Support: Assist with small sub-projects, support performance assessments, and contribute to process improvements to drive efficiency and cost-effectiveness. Policy & Digitalisation Alignment: Review and refine policies, support digitalisation initiatives across regions, and recommend improvements for greater alignment and effectiveness. Team & Network Coordination: Maintain connections with other teams/third parties, act as main contact for car park monitors, and provide training/support to enhance collaboration and service delivery.

What We're Looking For:

Proven administrative and customer service experience with strong organisational skills. Ability to prioritise effectively in a fast-paced, constantly changing environment. Skilled in following processes, reviewing policies, and recommending improvements. Strong communication skills, confident liaising with stakeholders at all levels. Experience in data analysis and reporting with excellent attention to detail. Self-motivated, adaptable, resilient, and thrives under pressure. Proficient in Microsoft Office; experience in Facilities Management or Biopharma is desirable.

What we offer:


Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day

Join a team that values organisation, collaboration, and seamless service. Apply today to grow your career as an Employee Travel Coordinator.