Job Description

CVS Context

CVS Mission:

"

To support individuals, organisations and communities

to achieve their full potential".

The Business Training Centre Team (within the Business Development Directorate) is responsible for:

Leadership and Advocacy:

Developing leadership skills and management programmes for the VCFSE2 and healthcare sectors. Supporting underrepresented groups to aspire to leadership and management positions to make them more reflective of the communities we serve.

Collaborations and Partnerships:

Building strong collaborations and networks around, enterprise, economic development, training and workforce development across various sectors.

Capacity Building, Development and Training:

Providing business advice, coaching, and mentoring to help individuals, organisations, and communities reach their full potential. Creating and delivering both accredited and non-accredited curricula to meet VCFSE and Healthcare workforce needs. Providing professional services, training and consultancy for the VCFSE and healthcare sectors on a commercial basis.

Summary of Post:

The Employer Engagement Officer will focus on developing and sustaining partnerships with organisations across the VCFSE and corporate sectors. The role has two core functions:

Employer Engagement & Learner Recruitment:

Support the achievement of learner recruitment targets for Community CVS's funded Bootcamp Skills Training programmes and commercial training offers, through strategic employer and stakeholder engagement.

Develop and implement effective outreach strategies to build organisational relationships that promote learning and workforce development opportunities.

Build and nurture long-term relationships with employers and partners to promote business advice & consultancy, populate training programmes and identify opportunities for collaboration.

Outreach & Programme Coordination:

Lead outreach efforts to recruit learners for our funded Bootcamp Skills Training programmes, ensuring we meet learner recruitment targets.

Maintain strong relationships with employers to collect evidence of learner attendance and success, ensuring compliance with programme requirements.

Liaise with employers and learners to ensure smooth onboarding and continued engagement throughout the Bootcamp journey.

This role offers the opportunity to work in both the VCFSE and private sectors, building and maintaining relationships with employers, corporates, and other stakeholders. The role will include promoting CVS's commercial services and training days. Community CVS are looking for a driven, persuasive communicator who excels at managing multiple projects and stakeholders. Strong IT skills and the ability to deliver impactful presentations are essential.

The Directorate is responsible for:

Commercial Services:

The Directorate focuses on offering expert advice in areas such as strategic planning, business growth, and bid writing. Your role will involve promoting and coordinating the delivery of commercial services, such as consultancy, bid writing, training, and business networks.

Accredited Training Programmes

: Community CVS Accredited Training Centre delivers workshops and training to thousands of individuals helping them to achieve their potential. Your role will involve supporting the recruitment of learners for Community CVS's funded Bootcamp Skills Training programmes.

Business Advice:

Community CVS employs qualified business advisors and consultants and has a bank of associates. Your role will involve promoting their services either to access their service through publicly funded contracts or on a commercial basis.

Memberships and Networks:

Through our networks, we facilitate opportunities for collaboration, peer learning, and shared best practices, enabling organisations to expand their reach and enhance their impact. You will be active in developing commercialisation of networks, participating in the Community CVS Business Network and will attend external networks to develop lucrative partnerships in the corporate and VCFSE sector.

Passion:

The business directorate is passionate about connecting and developing organisations to achieve their full potential, creating new businesses, charities and partnerships to help communities to grow. This includes telling the story of the sector's achievements and celebrating the accomplishments of Community CVS. We are passionate about combining business advice and consultancy with leadership and management training to skill aspiring leaders to implement change within their organisations.

Personality:

The Employer Engagement Officer will be a self-driven, competent business development professional who is passionate about achieving targets and building strong corporate relationships. You will be instrumental in supporting the growth of Community CVS's training and commercial services and will work collaboratively with the Business Director to achieve ambitious goals.

Accountabilities

Learner Recruitment and Organisational Engagement

Support the achievement of learner recruitment targets through employer and organisational engagement activities.

Engage organisational partners to promote training offers and professional development opportunities across Lancashire.

Develop strong working relationships with employer partners to influence workforce development strategies and promote CVS services.

Bootcamp Skills Training Provision, business advice and other contracted training:

Lead outreach efforts to recruit learners for Bootcamp Skills Training programmes in leadership, management, enterprise, creative industries, climate change and environmental management, primarily focused on the VCFSE and SMEs (small to medium sized enterprises).

Be the key liaison for employers and learners, ensuring that all communications and compliance processes are clear and efficient - including:

Employer Engagement in demonstrating the need and demand for the training provision

Employer Engagement and input into the design and ongoing improvement of the curriculum to make it responsive to business needs

Registration and onboarding of learners

Chasing up payments of SME contributions

Employer engagement and feedback on the training provision

Evidencing of positive outcomes in terms of career progression, increased responsibilities, business growth, etc.

Aftercare support for the employer and learners, making them aware of other opportunities

Be the key liaison for employers for business advice and other contracted training provision

Commercial Services

Promote the Business Directorate's Commercial Services (e.g., bid writing, consultancy, training) to prospective clients, securing new business for the organisation. Contributing to a team target of 20K per annum in commercial income.

Promote Other Community CVS Commercial Services as they are developed that may be relevant to the corporate (e.g. room hire, grant administration, social value partners for public sector tenders)

Coordinate the delivery of these services, ensuring client satisfaction and the achievement of financial targets.

Networking and Relationship Management:

Identify and attend relevant networking events and represent Community CVS in the business and community sectors.

Build strong relationships with corporate entities, identifying opportunities for future collaboration, learner engagement and support.

Attend relevant events to represent Community CVS and its stakeholders, building relationships and identifying new business opportunities.

Other:

Any other tasks or projects required by the Business Director, The Accredited Centre Manager or the Chief Executive.

Measurable Outputs:

Meet or exceed learner recruitment targets for the Bootcamp Skills Training programmes and commercial training offers (Target: 200 learners per year).

Maintain accurate, auditable records of organisational engagement and learner recruitment.

Deliver high-quality presentations and engagement activities, securing new organisational partnerships.

Contribute to the team's commercial income target of 20,000 per annum.

Contribute to the team's delivery of the outcome targets for the business advice contracts and Bootcamp Skills training contracts.

Contribute to the Co-ordination and delivery of Community CVS programmes and services effectively, ensuring smooth delivery and client satisfaction.

Culture and Behaviours

The postholder will be expected to commit to and demonstrate how they clearly live out and embrace the values of Community CVS, which are:

Community Stewardship:

valuing service to the community over self-interest and believing everyone has a responsibility to support positive social change. To advocate on behalf of our communities, especially the most vulnerable.

Co-operation and Solidarity:

valuing mutual support with everyone helping each other to deliver positive social change.

Equity and Fairness:

valuing the well-being of everyone and striving to achieve social, economic and environmental justice for all.

Non-Judgemental:

valuing everyone for who they are without prejudice or judgement.

Voluntary Action:

valuing volunteering and activity that is not pursued for private gain or profit but for social benefit and for helping our community.

Willing to listen, learn and innovate:

valuing everyone's ideas and voice, and willing to try new ways of working to improve what we do and the impact we have.

The postholder must represent Community CVS professionally and politely at all times and not bring the organisation into disrepute. The postholder must complete all compulsory training within given timescales and being committed to continuous professional development.

The postholder and all CVS employees and volunteers has a responsibility for safeguarding children and vulnerable adults and promoting the welfare and safety of everyone within care. This includes:

? A responsibility to ensure a safe environment in which CVS services can be delivered.

? Identifying children and vulnerable adults where there may be safeguarding concerns.

? Following the organisation's Health and Safety and Safeguarding Policies in addressing any concerns appropriately.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Person Specification

Essential Knowledge, Skills and Abilities:

You will be a well-presented, professional, articulate and driven team player with a strong work ethic. You will welcome challenges and new responsibilities within your role. You will have an incredibly high attention to detail and the ability to work with employers and other stakeholders to generate learner recruitment. You will be personable and good at relationship management.

Proven ability to meet or exceed recruitment or engagement targets, ideally linked to employer engagement, training, or business development.

Demonstrated success in engaging employers and other stakeholders and building lasting relationships.

Strong relationship management skills, with the capacity to engage effectively with senior leaders and key stakeholders.

Highly organised, process-driven, and capable of managing multiple initiatives simultaneously.

Excellent communication skills, both written and verbal, with the ability to deliver persuasive impactful presentations.

Strong IT proficiency, including the use of Microsoft Office, CRM systems, and social media for professional networking and engagement.

Strong organisational skills and the ability to manage projects from conception to completion, ensuring all objectives are met.

Desirable Knowledge, Skills and Abilities:

Knowledge, understanding and network contacts within the VCFSE Sector, particularly in Lancashire

Knowledge, understanding and network contracts within the commercial sector, particularly in Lancashire

Knowledge, understanding and the ability to deliver publicly funded programmes with clear performance targets and compliance requirements in terms of evidence, monitoring and reporting.

Essential Qualifications/Competencies

Level 3 qualifications (e.g. A-Levels, T Levels, Diploma or equivalent) or proven ability to operate at an equivalent level

5 GCSEs / O Levels- including Mathematics and English

Proficiency in the use of IT

Desirable Qualifications or Specialisms:

Willingness to pursue continuous professional development that supports the business training centre team

Willingness to contribute as part of the team using your existing qualifications, skill set and specialisms

Essential Professional Experience Required:

Experience of presenting / making sales pitches to employers within the commercial, public or VCFSE sectors

Experience of meeting and exceeding recruitment or sales targets

Experience of nurturing, developing and growing relationships with employers and other stakeholders over the long term

Desirable Experience:

At least 3 years' experience within an external facing role within a commercial business or VCFSE Sector organisation

experience of employer engagement and learner recruitment within a training or skills development setting.

Experience with marketing or design tools (e.g., Canva, Adobe) for creating presentations and promotional materials.

Community CVS celebrates the value of diversity, and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

All employees at the Business Training Centre are required to be DBS checked (Cost covered by Community CVS) and have their professional profiles stored within our auditable systems. If successful at interview, you will be required to provide two references and share original copies of qualification certificates (for photocopying). If you do not possess an essential qualification but are willing to register and commit to completing the necessary qualification as part of your probationary period - you should apply and we will consider your application on its merits.

Job Type: Full-time

Pay: 26,975.00-31,000.00 per year

Benefits:

Company pension Sick pay
Schedule:

Flexitime Holidays Monday to Friday
Work Location: In person

Application deadline: 27/05/2025
Reference ID: EEO/BD/05/2025