Job Description

About NOW Group

NOW Group are a social enterprise committed to supporting people with learning difficulties and autism into sustainable employment and meaningful lives. We deliver a range of services including training, employment support, and social enterprise initiatives across the Island of Ireland.

The Role

As Employment Liaison Officer you will provide our participants with the highest quality in-work support to sustain their jobs. The post holder will have a particular focus on providing participants with ongoing learning and development opportunities to ensure they achieve their individual career goals. The Employment Officer will engage effectively with employers and businesses in a professional manner to ensure the optimum opportunities and outcomes can be achieved by the participants.

Key Responsibilities

1. Mentor and support participants throughout their individual journey within their employment, providing person-centered in-work support to help them achieve their professional and personal goals.


2. Support participants to achieve their learning goals through motivation and encouragement to participate in training and soft skills sessions.


3. Ensure effective induction of participants, carrying out initial and formative assessments and completion of quarterly Outcome Star reviews and associated action plans.


4. Develop and maintain strong working relationships with local employers and businesses to sustain employment for participants.


5. Provide specialist advice, guidance and mediation support to employers on reasonable adjustments and appropriate workplace support for participants with learning difficulties and neurodiverse conditions.


6. Represent and promote NOW Group in the relevant geographical areas through development of links with statutory agencies/local community networks and appropriate stakeholders.


7. Contribute to the achievement of targets within the Organisational Scorecard and NOW Group's strategic objectives.


8. Promote the NOW Group brand and tell our story through social media engagement, attending events, use of marketing materials and other key communication tools.


9. Take part in regular quality audits to ensure compliance with organisational and funder guidelines.


10. Comply fully with NOW Group's 'Organisational Approach to Safeguarding.'

This job description is not definitive and may be subject to review as the duties and responsibilities determine.

What We Offer

At NOW Group, we value and invest in our team. As part of our organisation, you'll benefit from:

Generous Leave:

25 days annual leave plus 12 statutory days (pro-rata).

Health Cash Plan:

Available after successful probation.

Wellbeing Support:

Confidential staff counselling and financial advisory services.

Pension Scheme:

5% employer contribution.

Flexible Work Initiatives:

Including the Bike-to-Work scheme, holiday purchase options, and more.

About The Role

Additional Information

Employment is subject to an Enhanced AccessNI Disclosure check. NOW Group is committed to fair recruitment practices. Policies on safeguarding, recruitment of ex-offenders, and data protection are available upon request.

Join NOW Group and be part of a team that makes a difference by transforming lives and creating brighter futures.

Required Criteria

1. A full current driving licence and access to a car. Consideration will be given to alternative travelling proposals in respect of applicants with a disability who cannot hold a licence. 2. Ability to be flexible and adaptable - hours are flexible and may involve evening and weekend work as required. 3. Minimum level 2 qualification in English and Maths. 4. Minimum of one year's paid experience of working with either: ? Participants with learning disabilities/difficulties ? Supporting participants to maintain employment 5. Minimum 1 years' experience of managing employer relationships 6. Proficient in the use of the Microsoft Office suite. 7. Excellent communication skills and public speaking/presentation skills. 8. Clear understanding and articulation of the principles of supported employment.

Desired Criteria

1. Foundation Diploma in Supported Employment.
2. Experience of client or account management including use of HubSpot or other CRM system

Skills Needed

About The Company

At the heart of the NOW Group's mission is its commitment to empowering individuals to gain skills and access meaningful employment. It achieves this through tailored employment academies, which provide participants with industry-specific training and work placements, and through their social enterprise businesses Loaf Catering and Cafes and Loaf Pottery.


One of the best-known contributions from the NOW Group is the JAM ("Just A Minute") Card

- a tool that allows people with invisible disabilities to discreetly ask for patience in everyday interactions. It's a very successful initiative with over 182,500 users and 3, 000 global organisations regarded as being JAM Card Friendly.


The NOW Group's impact is driven by innovation, dedication, and an unwavering focus on changing lives for the better.

Company Culture

At NOW Group, our culture is what sets us apart. It's built on collaboration, compassion, and a shared belief that everyone deserves the opportunity to thrive. Across our integrated team -- from Training and Employment to Family Service, JAM Card, Loaf Cafes, Catering and Pottery, Social Groups, and vital support services like HR, Communications, Finance and Compliance -- we are united by one purpose: to support people with learning difficulties, neurodiverse conditions, ADHD and autism into sustainable employment.


We don't just work side by side -- we work together. Each department brings its own strengths, but our true power lies in our ability to collaborate across teams. Our participants come from all walks of life, and it's our culture of teamwork, flexibility, and deep empathy that allows us to meet their varied needs with real impact.


In 2024/2025 alone, our culture of care and commitment helped place nearly 400 people into meaningful, sustainable employment across Ireland and supported 2,168 individuals to achieve 1,824 qualifications. These aren't just statistics -- each number represents a life transformed, a family supported, and a community benefitted.


What truly defines our team is heart. We care deeply -- not just about the work, but about the people behind it. Our team members show up every day with passion and purpose, knowing that their efforts are making a lasting difference. They don't see targets -- they see individuals, and the ripple effect that a single opportunity can have.

Company Benefits

Benefits at NOW Group

NOW Group is dedicated to the wellbeing and growth of our employees, offering a comprehensive benefits package designed to support both personal and professional needs. We provide

25 days of annual leave plus 12 statutory days

(pro-rata), allowing ample time for rest and rejuvenation.


We prioritize health and wellness through a

Health Cash Plan

, which becomes available upon successful completion of the probationary period, and

confidential staff counseling and financial advisory services

, ensuring support for your physical, mental, and financial health.


To help plan for the future, we offer a

Stakeholder Pension Scheme

with a generous

5% employer contribution

. Employees can also take advantage of our

Bike to Work scheme

and

holiday purchase options

, promoting flexibility and convenience.


Our

flexible working initiatives

, including a

hybrid working model

, and various

wellbeing programs

, reflect our commitment to fostering a positive and adaptable work environment for all team members.


Vacation, Paid time off, Gym membership or wellness programs, Cycle to work, Competitive salary, Long service recognition, Hybrid Working, On the job learning, Progression opportunities

Salary

30,250.00 per year