Job Description

The Employment Supported Co-Ordinator plays an integral role within the 'Out of Work Service' in facilitating career opportunities for individuals facing employment barriers, often due to disabilities or socio-economic challenges. The Employment Supported Co-Ordinator will foster a network of understanding employers and creating tailored work experience placement and paid employment strategies.

This role ensures that participants not only secure positions that match their skills and interests but also receive the necessary support to thrive in their roles.

Through ongoing guidance, training, and advocacy, the Employment Supported Co-Ordinator works to break down workplace barriers, promoting an inclusive environment where diversity is valued, and each individual's potential can be fully realised. This role embodies the commitment to empowering people by championing equal employment opportunities and supporting them in achieving their career aspirations.

Our Vision

'We are a trusted partner that enhances the lives of those we serve'.

Our Mission

Case-UK Limited is committed to innovation and excellence in customer care,

support, learning, research, and services to our communities.

Our Values

Building a life not a patient through.......

Confidence - Adaptability - Self-Belief - Empathic - Approach - Unique bespoke support - Kindness

Advocating on behalf of people through innovation and hopefulness

The role is in the Out of Work Service, working across RCT, Merthyr Tydfil and Bridgend.

Key Responsibilities

Establish and maintain effective working relationships with project colleagues in particular the OOWS Triage Officer and Volunteer and Training Co-Ordinator. Collaborate with the OOWS stakeholders to create employment opportunities. Engage participants using a person-centred approach. Build relationships with employers across various sectors. Liaise with Job Centre Plus and external partners. Attend job fairs, networking events, and forums. Support employers to become Employment Confident. Ensure quality, compliance, and performance targets are met as per the OOWS contract - specialising on meeting the KPI needs of the OOWS employment outcomes. Maintain accurate records and GDPR compliance. Monitor KPIs and implement improvements and deliver reports to the OOWS Service manager. Contribute to team meetings and provide cover when needed. Create and nurture relationships with the OOWS team members and tailor a bespoke strategy to meet that needs of the participants. Write and implement a fixed term employment strategy for the participants of the OOWS that considers the project specific criteria of the client group. Assess participants' vocational skills, interests, and challenges through interviews and evaluations to match them with suitable job opportunities. Develop individualised employment plans that outline the steps and support needed for participants to achieve their employment goals. Establish and maintain relationships with local employers to identify job openings and create employment opportunities for participants. Provide job coaching and on-the-job support to participants, including assistance with job tasks, workplace accommodations, and interpersonal communication. Coordinate with vocational training programs and educational institutions to arrange skill development opportunities for participants. Facilitate workshops and training sessions on resume writing, job search strategies, and interview preparation for participants. Advocate for participants with employers and other external parties to ensure fair treatment and compliance with disability rights laws. Monitor and document participants' progress in their employment journey, adjusting their employment plans as necessary to address any challenges or changes in their goals.
INFORMATION SECURITY

All Case-UK Limited personnel are required to comply with Case-UK Limited' policies relating

to Information Security and Data protection, specifically to:

Ensure compliance with ISO 27001 and Cyber Essentials regulation and certification. Protect all information assets from unauthorised access, disclosure, modification, destruction & interference. Treat the security of all information assets according to their designated information security classification. Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or events. Commit to, and participate in, personal development of information security awareness and knowledge. Comply with all laws and contractual obligations regarding the protection of data

Person Specification

Essential:

Full driving license and access to a vehicle.

Evidence of transferable relationship-building skills. Drive to meet performance targets in a fast-paced environment. Excellent interpersonal, communication, and presentation skills. Strong negotiation and influencing skills. Ability to work independently and in a team. Excellent organisational and time management skills. Proficiency in Word, Excel, Email, and PowerPoint. Willingness to work flexible hours and travel across Wales including overnight stays. Commitment to training in Safeguarding, Equality, and GDPR.

Desirable:

Ability to speak and/or write fluent Welsh. Experience in industrial/commercial environments. Understanding of employment issues for individuals with MH and SMU challenges. Ability to manage a caseload and meet progression targets. Understand GDPR, Benefits, and Employment Law.
Benefits:

Additional leave Company pension Free parking Health & wellbeing programme Referral programme
Job Types: Full-time, Fixed term contract
Contract length: 14 months

Pay: 25,809.00 per year

Benefits:

Additional leave Company pension Flexitime Free parking Health & wellbeing programme Referral programme
Work Location: Hybrid remote in Merthyr Tydfil CF48 4TQ

Application deadline: 29/08/2025