Job Description

An exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Glan Clwyd Hospital.
You will work alongside the nursing staff, Doctors, the public, management and staff from internal and external sources through the provision of clerical duties.
High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.
You will have experience in an administrative role preferably worked with the public and be competent in IT in the workplace. Attention to detail and accurate data capture is paramount.
The ability to speak Welsh is essential for this post.
Endoscopy Booking Clerks
1 x 30.5 hours
Main duties of the job
All employees of the Health Board are required to demonstrate and embed the Values and Behaviour Statements in order for them to become an integral part of the post holder's working life and to embed the principles into the culture of the organisation.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
16 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,433 to 26,060 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-AC498-0725
Job locations
Endoscopy Unit
Glan Clwyd Hospital
Bodelwyddan
LL18 5UJ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Skills
Essential

• Excellent communication skills (written, verbal & telephone)
• Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
• Good keyboard skills for regular use of computer systems/I.T skills
• Able to concentrate on Administrative duties within a work pattern in an unpredictable environment with constant interruptions from Patients, medical staff and external agencies.

Desirable

• Competent in the use of Microsoft Office similar PAS system.
• Competent in the use of WPAS Patient Administration System

Other
Essential

• Welsh Speaking minimum level 3

Qualifictaions
Essential

• GCSE Maths and English A-C
• NVQ Level 3 or equivalent knowledge and experience
• I.T qualification or proven experience using Microsoft office packages

Desirable

• ECDL

Experience
Essential

• Experience of working in a hospital
• Experience of dealing with the general public
• Ability to work as part of team.

Desirable

• Experience of working directly with Clinical Staff
• Previous waiting list management
• Hospital based clerical experience

Person Specification
Skills
Essential

• Excellent communication skills (written, verbal & telephone)
• Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
• Good keyboard skills for regular use of computer systems/I.T skills
• Able to concentrate on Administrative duties within a work pattern in an unpredictable environment with constant interruptions from Patients, medical staff and external agencies.

Desirable

• Competent in the use of Microsoft Office similar PAS system.
• Competent in the use of WPAS Patient Administration System

Other
Essential

• Welsh Speaking minimum level 3

Qualifictaions
Essential

• GCSE Maths and English A-C
• NVQ Level 3 or equivalent knowledge and experience
• I.T qualification or proven experience using Microsoft office packages

Desirable

• ECDL

Experience
Essential

• Experience of working in a hospital
• Experience of dealing with the general public
• Ability to work as part of team.

Desirable

• Experience of working directly with Clinical Staff
• Previous waiting list management
• Hospital based clerical experience