Job Description

Details

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Reference number

418943

Salary

42,422
The starting salary for the role is 42,422 per annum, increasing to 45,534 after successfully completing a 6 month probation period.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Senior Executive Officer

Contract type

Fixed term

Length of employment

18 months

Type of role

Business Management and Improvement

Communications / Marketing

Operational Delivery

Policy

Project Delivery

Strategy

Working pattern

Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Remote working (anywhere in the UK)

About the job

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Job summary

Those seeking immigration advice and services are often among the most vulnerable and disadvantaged members of society. The Immigration Advice Authority (IAA) is an Arm's Length Body of the Home Office. We regulate the work of registered Immigration Advisers and tackle the illegal advice-giving activities of criminals that often exploit vulnerable and disadvantaged migrants and threaten the integrity of the immigration system.

Purpose

Support the IAA's policy development for new regulatory powers and lead on business change and implementation.

Job description

Key responsibilities

Designing new powers and broader change agenda


In the initial phase, the post holder will be required to support the development of policy in relation to enforcement powers. Key activities during the policy development phase are:


Subject to the passage of a Bill currently in Parliament/secondary legislation being consulted on/prepared, support the development and implementation of new enforcement powers for the IAA, including the ability to:

Fine unregulated advisers. Compel repayment of fees and payment of compensation. Use powers under the Proceeds of Crime Act.

This role will work closely with the Head of Enforcement in the implementation of these new powers in 2026, starting with supporting the policy work to determine how the powers will work in practice and engagement with the sector. This will include:

Working with the Head of Regulation and Home Office on secondary legislation. Supporting the Head of Regulation in the publication of external guidance and frameworks relating to the new powers. Drafting new, efficient processes, working with a business analyst.

Driving forward the IAA's new enforcement strategy following a review in 2023 - provide support to the Head of Enforcement and the Programme Director on a significant programme of work to change the IAA's approach to enforcement, including a shift to a more proactive, disruption focus. As part of this, the role will also lead on the introduction of a new case management database for enforcement within the IAA and support associated innovation and digital thinking/ change realisation.


Implementing Business Change

Business Change Implementation

Support the Head of Enforcement and Programme Director in delivering business change. Update manuals and policies. Design and deliver staff training for new systems and methods. Oversee IT system changes and user testing. Contribute to innovation within the profession workstream.

Project Management

Develop and manage detailed change plans with timelines and resources. Provide regular updates and solutions to senior leadership. Coordinate across functions for smooth implementation. Create operational processes and SOPs. Minimise disruption to ongoing operations.

Communication

Develop and execute a communication plan with internal comms. Ensure high engagement through varied communication channels. Engage stakeholders to gather feedback and manage resistance. Represent the organisation at relevant events.

Monitoring and Reporting

Track change effectiveness and report to senior management. Identify risks early and implement mitigation strategies.

Post-Implementation Review

Evaluate outcomes with the Programme team and apply lessons learned to future initiatives.

While this role will lead on enforcement change, there is equivalent change taking place in the IAA's regulatory work. During times of peak activity, it may be that the postholder is asked to provide support to colleagues leading on some elements of regulatory change to support overall business delivery.

Person specification

Essential criteria; candidates must demonstrate the following:

Experience working in a policy environment, developing policy thinking and drafting policy documents Experience working in a regulatory body or similar environment. Experience in business change management, and ideally with experience in process design. Ability to act without delay and make effective decisions autonomously, when required. Requirement to use own initiative and act independently. Able to work in an environment where there are periods of concentration and frequent interruptions, that can occur alongside focusing on complex activities. Excellent project management skills, with a track record of delivering projects on time and within budget Able to communicate effectively when working under pressure to ensure levels of engagement are maintained, and / or where there is resistance to change General expertise in IT and the application of systems and software, with a high level of user competency in Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint, with accurate keyboard skills.

Benefits

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Alongside your salary of 42,422, Immigration Advice Authority contributes 12,289 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97%

An information pack on the IAA is attached to this advertisement.

Things you need to know

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Selection process details

To apply for this role please send your CV and a Supporting Statement (statement no morethan two sides of A4) detailing how you meet the criteria to the Hays Recruitment Team via the link at the bottom of the advert.


As you apply you will be invited to complete an Equality and Diversity Questionnaire. This is to assist the IAA in ensuring its recruitment processes are fair to all. The questionnaire is not seen by anyone involved in the selection process. Completing the questionnaire is not mandatory.


The above must be received by Hays no later than 5pm on

17

th

August 2025.

The

proposed

timetable

for selecting a successful candidate is set out below. Candidates must be available for all interview dates:

Shortlisting completed

24

th

August 2025

Successful candidates invited to interview by

26

th

August 2025

(additional details to follow) Interview dates

2

nd

- 3

rd

September 2025

via Teams, candidates must be available for interview on these dates. Candidates informed of interview outcomes by

5

th

September 2025

Please note: If you have not received a response to your application by

26

th

August 2025

unfortunately you have not been selected for interview and your application will not progress any further. Feedback will only be given to candidates who attend an interview.

Immigration Advice Authority - Apply for vacancies - Find a job, build a career , Hays

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : owen.quant@hays.com Email : owen.quant@hays.com Telephone : 0207 259 8743
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Recruitment team

* Email : owen.quant@hays.com