Job Description

Details

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Reference number

406009
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Salary

44,590
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Senior Executive Officer###

Contract type

Permanent###

Business area

MOD - Army###

Type of role

Project Delivery###

Working pattern

Flexible working, Full-time, Job share, Part-time###

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Andover, SP11 8HJ




We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently - we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).

About the job

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Job summary

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, firefighters and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. As such using data to aid understanding of our workforce is vital.


The Defence Learning & Management Capability (DLMC) programme are looking for a dedicated, experienced, and motivated Business Change Leader to join us and to lead business change and benefit realisation activities. DLMC is a strategically important, people-centric, and technology-enabled programme sitting within the Defence People Portfolio for Modernisation.


The DLMC team is part of the Information Directorate within the Army Headquarters. The HQ provides forces to support operations around the globe and directs, develops, and delivers the people, equipment, training and sustainment to ensure the Army is ready to meet the UK's security and defence needs.


Although the Army leads the programme, DLMC is for the benefit of all in Defence and will deliver for the Whole Force.


DLMC is an ambitious and forward-thinking digital transformation initiative which is mandated to deliver and sustainably support an integrated, dynamic learning and management environment for Defence. The programme will enhance access to education and training opportunities and improve management information and business intelligence which will be used to optimise learning across Defence and inform decision-making at senior levels.


The DLMC solution will comprise a range of interoperable and complementary services, each one adding specific, distinct value as part of a coherent, consistent, and targeted user experience that surpasses everything that has come before it.


The steadfast advance of digital technology and the constantly evolving world in which Defence operates makes it increasingly important to ensure our people have the right skills and expertise, in the right place, at the right time. We will provide Defence with the information services platform to enable the transformation of its learning and management environment with data exploitation at the core.


This position is advertised at 37 hours per week.

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Job description

The Business Change Lead (BCL) will work with key Top Level Budget customers in an already well established Business Change Network, to understand the technical, business process and user level changes that the DLMC change programme will bring about and to advocate the advantages of using the solutions provided, allowing the benefits of this important Programme to be realised within the TLBs.


The successful candidate will work alongside a high performing, multi-disciplined team of civil servants, contractors and military personnel to align with programme timescales. This key role will massively impact the ultimate success of the programme through its delivery of programme Business and People readiness activities and driving benefits realisation work. It will give the Business Change Lead the opportunity to really make a positive difference to the working lives of every member of Defence.


This is a challenging and exciting opportunity working to a civilian Programme Manager within a tight-knit team of like-minded professionals, including military and industry. You will lead the activities to ensure users and customers prepare to adopt, and receive benefits from, the high profile DLMC programme. The programme is already in delivery using agile methodologies.

Key responsibilities:

Working collaboratively with Digital Foundry as the DLMC delivery agent and with the Programme Team to understand the phased delivery approach, and business change activities already identified. Line management of at least one Higher Executive Officer. Develop, maintain, and track progress against the business change plan and integrate business change activities into the overarching Programme plan/schedule. Provide input to, and communicate, roll-out / transition strategies and plans as they develop. Work collaboratively with internal Programme communications colleagues, business and project leads to articulate the Programme vision, case for change and key messages, crafting communication materials as required. Provide coaching and support to help TLB representatives within the Business Change Network to adopt appropriate change structures for their areas and to recognise, understand, and manage resistance. Coordinate and support the Business Change Network in activities to drive business impact assessments including identification of affected posts and risks. This will include facilitating the existing Business Change Managers Forum, change workshops, continuity planning, demonstrations etc. Work alongside Programme Team to develop, maintain and supervise progress of the Benefits realisation plan and lead in advising and advocating best practice in benefits management, noting that some benefits will not be realised until after the Programme has closed down. Engage with training teams for planning and design of training and user support activities. (The training will be delivered by Digital Foundry). Assist in creation/running of support channels relating to business change matters. Lead activity to ensure ongoing alignment with policy (JSP822 in particular) and maintain awareness regarding other initiatives within the training and learning arena that may increase risk of change fatigue within TLBs. Assess and monitor readiness and adoption metrics where possible. Providing input as part of the team to other Programmatic matters as required. ###

Person specification

Essential skills required:

Benefits management experience. Business Change management experience. Excellent Stakeholder management experience. Good communication, influencing and interpersonal skills in order to find solutions to problems and build consensus. Ability to deliver at pace in a complex environment. A self-starter, organised and methodical in planning, with a strong record of delivery and flexibility when responding to changing demands and priorities. Ability to gain quick rapport and build effective working relationships across organisational boundaries

Desirable skills:

Knowledge and/or experience of both waterfall and agile approaches would be a bonus, as would an understanding of the MOD's approvals processes. Change management qualification. Experience with business change tools and techniques and deploying change activity. Risk management experience. Agile knowledge/experience. Programme or Project delivery experience. Working knowledge of the GDS Technology Code of Practice and Service Standard.

The desirable experience and qualifications listed above are to be obtained within 12 months of starting the role.


So, if you have a passion for change and continuous improvement, with ability to promote and support a change culture within your organisation and want to be part of a key people-focused IT transformation programme, we want to hear from you!

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Behaviours

We'll assess you against these behaviours during the selection process:


Changing and Improving Communicating and Influencing Leadership Delivering at Pace Making Effective Decisions Seeing the Big Picture

We only ask for evidence of these behaviours on your application form:

Changing and Improving Communicating and Influencing Leadership

Benefits

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Alongside your salary of 44,590, Ministry of Defence contributes 12,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.


Other benefits for Army civil servants include:

25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle. Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.


A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.


Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.


The post does not offer relocation expenses.


External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.


Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.


Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.


The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.


MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
At application stage you will be assessed against the following:

Personal Statement - Please provide a statement of suitability/personal statement of no more than 500 words demonstrating their experience against the Essential requirements of this role. Behaviours + Changing & Improving
+ Communicating & Influencing
+ Leadership


Applications will be sifted using the Personal Statement and Behaviours that have been chosen for this campaign, but in the event of there being a high number of applications, a sift will be conducted on the lead behaviour 'Leadership' only.


When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.


At interview stage you will be assessed against the following:

Behaviours: + Delivering at Pace
+ Making Effective Decisions
+ Seeing the Bigger Picture


Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.


The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .


As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.


Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.







Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Kim Hodson Email : Kim.Hodson512@mod.gov.uk
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Recruitment team

Email : DBSCivPers-Resourcingteam3@mod.gov.uk ###

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.