Job Description

Engagement Co-ordinator/Team Leader (Youth Sector)

Work from Home

(occasional travel to site locations)

Location :

Northamptonshire-Wide Areas (infrequent/minimal travel to London)

Full-time

, 37.5 hours per week (incl. regular evenings and some weekends)

Salary : 30,000 - 33,000 per annum

Probation :

3 month period

Are you passionate about engaging young people and building trusted relationships that change lives? Do you have experience in youth outreach, project and team coordination, and trauma-informed support? If so, we'd love to hear from you.

We're looking for an Engagement Co-ordinator - Youth Sector to join our team and support the delivery of The ExodUS Programme, a youth engagement initiative funded by the Youth Endowment Fund (YEF). Your role will focus on young people building strong relationships with families, and ensuring participants have a safe, supported, and meaningful experience.

About the Role

As the Engagement Co-ordinator, you will lead on the recruitment and onboarding of young people into The Exodus Programme, while also managing the involvement of Peer Researchers. Acting as a key point of contact for families, young people, and delivery partners (including Coram), you'll help ensure every aspect of the programme is welcoming, inclusive, and trauma-informed.

This is a hands-on, relationship-driven role with phonecall volume as the forefront of the role - perfect for someone who wants to make a difference through direct youth & community engagement, well-organised, values-led coordination.

Key Requirements:

??Lead end-to-end recruitment of young people into The Exodus Programme, from outreach and referral to onboarding and placement. ??Communicate clearly and compassionately with families and participants throughout their journey. Line Manage and Coordinate a team of Junior Peer Mentors (Peer Researchers) : manage availability, scheduling, briefings, debriefings, and training support. CRM systems, tracking engagement, attendance, and outcomes. ??Collaborate with external partners, including Coram, to support training, data sharing, and programme evaluation. ??Monitor ongoing participation and raise any issues or safeguarding concerns promptly and appropriately. ??Produce regular recruitment and engagement reports for internal and external stakeholders. ??Contribute to continuous improvement of recruitment, onboarding, and retention processes. ??Work closely with facilitators and programme staff to ensure smooth delivery and participant experience.

Experience (Required):

??Has strong communication and relationship-building skills, especially with young people and families. ??Has at least 2 years experience in administration within the youth work, education, social care, or community sector. ??Understands safeguarding and trauma-informed practice. ??Is highly organised, self-motivated, and able to manage multiple tasks under pressure. ??Is confident using spreadsheets and CRM tools such as Salesforce or similar platforms. ??Works well independently and as part of a collaborative, cross-functional team. ??Has experience coordinating projects and/or programmes ??Maintain accurate records and data using spreadsheets and Has experience coordinating / line-managing volunteers, sessional staff, and/or peer-led groups (desirable). Safeguarding & Safer Recruitment
We are fully committed to Keeping Children Safe in Education and to safeguarding the welfare of all young people who take part in our programmes.

This role is subject to an Enhanced DBS check and reference checks. We are a diverse, inclusive and Restorative recruiter. All backgrounds are considered in line with Enhanced DBS & Risk Assessment checks.

You will receive safeguarding and trauma-informed practice training as part of your induction.

Additional Information

This role includes regular evening and weekend work to meet the needs of participants and families. Training in motivational interviewing, trauma-informed engagement, or youth participation will be provided if not already held.

You'll join a values-led team focused on equity, community connection, and long-term youth impact.

Ready to apply?

If you're excited by this opportunity and want to play a key role in the Exodus Programme, we'd love to hear from you. Apply here or via email at najay@upskillu.org

Any questions? please contact the email above

Benefits :

??Comprehensive training ??Clinical supervision ??Sick Pay (SSP) ??Pension Scheme Additional Bonus Scheme (potential) ??Casual Dress (partial uniform) ??Company Events ??Multi-sector Opportunities ??Employee mentoring scheme ??Access to Restorative wellbeing support ??Discretionary expense re-imbursements ??Flexible work opportunities & styles (hybrid/remote) ??28 Days Annual Leave (including bank holidays) ??Opportunities for progression and skill development ??A chance to be part of a mission-driven, dynamic team making real impact
Job Type: Full-time

Pay: 30,000.00-33,000.00 per year

Benefits:

Casual dress Company events Company pension Employee mentoring programme Flexitime Health & wellbeing programme Sick pay Transport links Work from home
Ability to commute/relocate:

Northampton NN3 8QD: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have an Enhanced DBS? (Requires prior to role) Do you have a Full UK Drivers License & Access to a vehicle? Are you willing to travel to London (infrequent/periodic typically for training or all staff meetings)
Work authorisation:

United Kingdom (preferred)
Location:

Northampton NN3 8QD (preferred)
Willingness to travel:

25% (preferred)
Work Location: Hybrid remote in Northampton NN3 8QD

Application deadline: 06/08/2025
Expected start date: 11/08/2025