Job Description

Working at the Cumberland, you become part of something special. We're a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.


We're on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you.


If you've got amazing organisation skills, are proactive, and enjoy connecting with people, you could be our new Engagement and Internal Comms Coordinator.


This is a part-time position, working 22.5 hours per week.

The Benefits

Salary -

up to 18,501.60 (FTE 30,836) - depending on skills and experience.

Holidays

- 25 days holiday plus public holidays and the opportunity to buy and sell up to 2 days.

Learning and

Development opportunities

- We want you to grow in your role. We'll work together to support your personal and professional development.

Hybrid Working

- the tools and equipment you need to be able to work from home when you need to, depending on your role.

Health and Wellbeing

- a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme plus a personal wellbeing day.

Community Day

- We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

In this brand-new role, you'll work with the Engagement and Internal Comms Manager to plan and deliver internal communications and engagement activity that's designed to inform and engage colleagues in line with our strategy.


Day-to-day, this will look like:

Being an organisational wizard! Typically, this will be through general admin, planning all colleague meetings, and collating insight and feedback from colleagues and stakeholders Producing our weekly internal newsletter, including finding, writing, and curating content Supporting our work with external stakeholders to produce our in-house magazine and deliver our annual engagement survey Building relationships with colleagues across the business to help create an environment where colleagues feel heard and informed

About You

You don't need to have experience in a communications or engagement role, we'll support your development. If you can do the above with a little creative flair, we'd love to hear from you.


This is a hybrid position involving weekly travel to Cumberland House, our head office in Carlisle, and occasional travel to our branches. We anticipate the need for you to be in the office 1-2 days per week, this may be more in the first 3 months as we help you learn the ropes.


We're here to create a banking experience that's kinder to people and planet.


Unlike banks, we don't have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.