Job Description

Overview:

Planview has one mission: to build the future of connected work, from ideas to impact.

As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry's most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.

At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We're proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere.

Learn more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and X.
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Responsibilities:
Manage multiple Professional Services projects from initiation to closure, ensuring successful delivery within scope, schedule, budget and customer satisfaction. Apply PMI, PRINCE2, and SAFe methodologies & principles in customer projects in terms of Break down tasks, create project plans, and manage risks using these frameworks Maintain PMI, PRINCE 2 certifications Develop and maintain project plans, schedules, issues/risk registers and budgets. Proactively manage project activity to deliver project within as sold margins. Ensure resource requirements are reflected accurately in the project plan. Maintain accurate resource allocations (task assignment, effort and duration) in project plan Lead project teams, assigning tasks, providing direction, and monitoring progress. Ensure project governance structure (e.g. steering committee) is put into place and executed Proactively identify and address project risks and issues, implementing mitigation strategies as needed. Escalate 'at risk' implementations to ensure timely awareness for PS leadership. Serve as the primary point of contact for customers, managing client expectations and relationships. Facilitate project meetings, including kick-off meetings, status meetings, and steering committee meetings. Prepare and deliver project status reports and presentations to customers and internal stakeholders. Support the development of project proposals and contribute to business development efforts. Proactively manage project financials to ensure accuracy of revenue forecasts. Provide early notice to PS LT of potential slippage, project delays, issues and escalations. Ensure project governance structure (e.g. steering committee) is put into place and executed

Qualifications:
Possess skills in conceptualizing creative solutions and communicating them to others including senior management. Ability to articulate the value of Planview Solutions and using your consulting skills to position the prescribed services to achieve the customer's business outcomes. Ability to develop multiple levels of relationships with the customer to ensure customer acceptance of responsibilities to deploy an effective solution. Provide thought leadership to customers methods and approaches that enable the realization of value from project, portfolio, and resource management practices. Demonstrated ability to manage multiple priorities and drive projects to closure. Must have demonstrated understanding of the implementation approach elements including: Business outcome definition Linking of key analytics and decisions to business outcomes Workshop facilitation to ensure discussions remain within scope. Assess and advise on process design and documentation. Provide quality professional services deliverables, executive-level presentations, and status reporting. Demonstrate excellent communication and presentation skills. Experience responding and resolving conflicting issues and customer requirements in a variety of customer or client situations and personalities. Ability to remain calm under pressure and show patience within a variety of customer situations. Work independently and have experience in lean Agile transformation projects. Willingness to travel approximately 60% Experience with a variety of software platforms and delivery methods including web-based and cloud-based systems, SQL and basic technology tools including MS Office, MS Visio, MS SharePoint, MS Reporting Services, etc. Experience and/or knowledge of legacy and current ALM solutions, i.e. Jira, ADO, Rally, CollabNet, HP-ALM, Jira Align (AgileCraft), VersionOne, Octane, etc. Experience in guiding teams on Agile methodologies (Scrum, Kanban, Lean, XP, SAFe, etc.). Strong collaborator and team player working with the broader Planview consulting team to ensure customer success. Prior experience with Project governance, Project and Portfolio Management and/or financial reporting tools

Ideal Experience

Bachelor's degree in computer science, Engineering, Management of Information Science, or Business (or related degree) or demonstrated relevant experience. A minimum of six years of client-facing consulting experience with an ability to demonstrate previous results across different industry sectors. Broad understanding of software implementation, quality assurance, business process analysis, organization change management and system integrations. Cross functional knowledge of technical domain based on the product(s) supported (e.g., strategic and financial planning, lean portfolio management, project/resource management, enterprise architecture, product development lifecycle etc.) Ability to learn and apply industry knowledge and understanding of the business to drive revenue. Ability to gain deep technical knowledge of product(s) supported. Agile certifications a plus (e.g. SAFe Agilest, SPC, LPM, CSM, CPO, PMI, etc.) Experience in ALM tool integration technologies and APIs a plus (e.g. TaskTop, OpsHub, ConnectAll, etc.) * Related certifications or industry designations (e.g. PMP, CPA, PRINCE2, TOGAF, ITIL etc.)