Job Description

Engagement Officer

About Us

LOVO is a learning and well-being centre , dedicated to supporting, empowering, and equipping vulnerable women and their families. Based in Southwark but working across London, we provide a safe space where women can access essential services, build skills, and connect with a supportive community. Through a range of programs, including volunteering and ESOL initiatives for migrant and refugee women, we aim to address barriers to inclusion and create pathways to a better future. Due to the vulnerability and safeguarding issues relating to these women, this job is best suited for a woman who understands the challenges faced by women in these marginalised communities.

Time of Work

20 hours per week 16 per hour 4 days a week for 52 weeks ( Monday - Thursday ) in-person at our site in Southwark, London Some flexibility required for occasional outreach opportunities on weekends, weekdays or evenings (to be agreed in advance)
. Reporting to the Chief Executive

Start Date - ASAP

About the role

We are looking for someone who can support the organisation's efforts to expand our reach by continuously engaging new service users, volunteers, and partners in our work . We have several statutory partners and are keen to expand our partnerships with more referrals and service users accessing our weekly women's day centre and other courses/ activities that we offer .

This role involves:

Identifying and strengthening relationships with both existing and new partners. Developing and implementing outreach and engagement activities, such as organisational visits, organising community engagement events etc.
. Recruiting and managing new volunteers using our existing systems for induction and supervision.

Actively seeking and engaging new volunteers from our ESOL programme and the broader community.
. Actively seeking and engaging new service users to take up our scheduled courses/ activities

. Managing volunteer weekly expenses / payment

. Monitoring Report on outreach and engagement activities with partners, volunteers and service users using simple monitoring and evaluation processes to assess impact

Essential Skills

Educated to at least

Level 3

or above in a relevant discipline, with experience in volunteering and/or community engagement activities . Ability to effectively promote LOVO and recruit new service users and partners. A solid understanding of

health and safety requirements

related to community events and volunteering.
. Ability to use

MS Office

to create simple reports, presentations, and spreadsheets.

knowledge and implementation of

community engagement approaches and techniques

, such as the use of social media to expand engagement activities . Confident and sensitive in addressing diverse audiences and facilitating discussions in various settings. Excellent

written and verbal communication skills

. Experience in simple

budgeting

to manage volunteers expenses Understanding of

community engagement principles

and their relevance to public policy and social responsibility.

Multilingual candidates preferred

but not compulsory - Proficiency in more than one language is highly advantageous, particularly for engaging with diverse community members.

Personal Qualities

Task flexibility and multitasking

- Capable of managing multiple tasks and adapting to changing priorities as no two days are the same. Hands on attitude is essential around the centre, such as , working together to set up or tidy up the activities at the end of the day when required.

Creative problem-solving

- Able to think innovatively and develop new ways to engage the community effectively.

Goal-oriented mindset

- Focused on achieving targets and delivering impactful results.

Passion for making a difference

- A genuine desire to support women and drive positive change in their lives.

Team player

- Comfortable working collaboratively with colleagues, councillors, and partner organisations.

Ability to work independently

- Confident in acting as a lone worker when necessary, with appropriate support in place.

Emotional intelligence

- Able to manage competing interests with empathy and professionalism.

Deadline-driven

- Able to meet targets and deadlines effectively.

Strong conflict resolution skills

- Ability to navigate and mediate conflicts while fostering positive relationships within the organisation and community.

Additional Information

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

References will be required for this role as well as DBS . However, if you get the job, DBS can be arranged if you don't have one in place.

If you are passionate about supporting marginalised women in a safe space, we would love to hear from you!

Job Type: Freelance

Pay: From 16.00 per hour

Expected hours: 20 per week

Benefits:

Flexitime
Ability to commute/relocate:

London: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you live locally or do you have a good understanding of the local area?
Experience:

Community engagement: 1 year (preferred)
Work Location: In person

Application deadline: 02/03/2025