Job Description

Develop and deliver a quarterly engagement plan aligned to agreed KPI's Represent Healthwatch at strategic meetings and public events opportunities, supporting and actively participating in stakeholder events and public consultation meetings, exhibitions and conferences in various locations. Build meaningful relationships with the community to create opportunities for engagement Engage with voluntary and community sector (VCS) agencies to coordinate joint ventures for events, workshops, surveys and consultations Gather and accurately record feedback from residents about health and social care services across Rotherham, highlighting trends and gaps. Promote and support partner use of the REFERNET referral system to improve referral pathways. To work with the Information & Campaigns Officer to implement and deliver effective information and signposting services directly to Rotherham residents via face to face, telephone, video, email and outreach To visit health and social care services to see and hear first-hand how services are provided and report findings and recommendations To contribute to the production of evidence based reports, including theHealthwatch Rotherham Annual Report with the Research & Campaigns officer. To contribute towards updates for the Healthwatch Rotherham Steering Group in line with the work plan To undertake specific identified projects and any other duties consistent with the nature and level of the post as assigned by the Healthwatch Rotherham Manager To submit a monthly report to the Healthwatch Rotherham Manager updating on targets achieved and work completed.

Other duties:

To contribute to the Healthwatch team and collaborative working with Citizens Advice Rotherham & District (CARD) by participating in staff meetings, away days and other events as necessary To work with and support the training of Healthwatch volunteers as appropriate To manage volunteers working in a community Engagement role To liaise with other local and national Healthwatch services to identify best practice in Engagement strategy, research and information gathering.
Job Types: Full-time, Fixed term contract

Pay: 16,814.40 per year

Benefits:

Additional leave Company events Company pension Flexitime Work from home
Licence/Certification:

Driving license and access to a car (required)
Work Location: Hybrid remote in Rotherham S60 1PF