Job Description

Hybrid requirements: This role has flexible working patterns.
We are seeking to onboard a hands-on Engineer for the One Data platform. With One Data, you'll have the ability to build technology products that shape the way that developers across American Express build and deploy micro-services at scale. We had immense growth in terms of the number of onboarded apps in 2024 and expect that growth to continue/accelerate.
We build and provide developer support for the product. We follow an everyone-on-support model. Our customers are developers, SREs. We do have a production support SRE team but it's all hands on deck to support American Express Card Members when the SRE team needs support. We are a distributed team with teammates in almost every US time zone. We expect to overlap at least one of these time zones. We are at the forefront of driving change in terms of technology and culture across American Express.

How will you make an impact in this role?

Use your on-call shift to prevent incidents from ever happening.
Run our infrastructure with etcD, Envoy, Ansible, and OpenShift.
Make monitoring and alerting alert on symptoms and not on outages.
Document every action so your findings turn into repeatable actions-and then into automation.
Improve the deployment process to make it intuitive and fast for the engineering teams.
Design, build, and maintain core infrastructure pieces that allow One Data scaling to support hundreds of thousands of concurrent users.
Debug production issues across services and levels of the stack.
Plan the growth of One Data platform infrastructure.

Projects you could work on:

Coding infrastructure automation with Terraform
Coding/Enhancing our internal CLI tool using Go Lang.
Improving our Prometheus Monitoring or building new Metrics
Helping platform teams deploy and fix new versions of One Data
Plan, prepare for, and execute the migration of our core platform tools from virtual machines to cloud-native container-based deployments with Kubernetes on OpenShift platform.
Plan and prepare for a multi-hybrid cloud strategy for scaling One Data platform.

Minimum Qualifications

Think about systems - edge cases, failure modes, behaviors, specific implementations.
Know your way around Linux and the Unix Shell and have strong shell scripting skills.
Have strong programming skills - using Java, Kotlin, Node, or Go
Have an urge to collaborate and communicate asynchronously.
Have an urge to document all the things so you don't need to learn the same thing twice.
Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it.
Have an urge for delivering quickly and iterating fast.
Have experience with Nginx, HAProxy, Envoy, Docker, Kubernetes, Terraform, or similar technologies
Have strong SCM skills using Git
Have strong skills in using either Splunk, Elastic, DataDog, or similar log management tools
Have a good understanding of the JVM internals and are passionate to dig deeper to access heap dumps or thread dumps using JFR, VisualVM, or similar toolchains.
Have a good understanding of analytics and monitoring and experience working with Prometheus and Grafana
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

Competitive base salaries
Bonus incentives
Support for financial well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
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Role tech stack
Java


Kotlin


Node.js


Golang


Life at
American Express
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Culture overview
Our culture is built on a 175-year history of
courageous leadership, innovation, and an
unwavering commitment to back our customers,
communities, and each other. With shared values
and leadership behaviors, we've continued to set
the standard for what it means to provide the best
experience every day with premium products and
services that help our customers achieve their
aspirations. As part of Team Amex, you'll build
strong relationships and collaborate
with colleagues around the world in an
environment where everyone is respected and
valued, and where you can reach your potential.
Here, your voice and ideas matter, your work
makes an impact, and together, you will help us
define the future of American Express.
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Employee benefits
Bonus Scheme
Childcare Vouchers
Cycle To Work
Flexible Hours
Flexible Working
Laptop
Life Insurance
Pension
Private Healthcare
Season Ticket Loan
Wellbeing Programme
Office vibe
CITY CENTRE
HACKATHONS
OPEN PLAN
SOCIAL EVENTS
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Tech at
American Express
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Leadership
Ravi Radhakrishnan
Chief Information Officer
Tech overview
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

Make an Impact
Our tech teams power large scale platforms and products, enabling over 100 million global consumers and businesses.
Grow Your Career
Progress as either a people leader or technical expert, while increasing your domain expertise within a high-performing team.
Expand Your Skills
Use the latest languages, technologies, and delivery practices, and demonstrate your skills at internal hackathons, open-source days, and developer events.
Global Tech Career Pathways
Explore roles across 5x career pathways: Engineering & Architecture; Digital Product & Design; Service Delivery; Information Security; Product Delivery & Integration.
Find your place in Tech on #TeamAmex.

Meet our Tech Colleagues, leading through innovation.
Laurence - "What provides unparallel satisfaction in my role is having a meaningful contribution to combating cybercrime."
Will - "Being able to move into different jobs around the company keeps things varied and exciting."
Dev - "As a new colleague, I was astonished at how quickly I was able to acclimate... I've achieved a lot in my first year."
Eve - "I thrive on building products and architecture-as-code that cement the data culture we have here."
Meghan - "I've built well-rounded skills and have been able to identify the type of engineering that suits me most.."
Mohan - "Amex has a stellar technology organization; I get opportunities to gain exposure across various stacks."
Learn more about Tech careers on #TeamAmex.
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Engineering principles
AGILE PROCESS
CHANGE MANAGEMENT
CODE REVIEWS
COMMUNICATION AND COLLABORATION
CONTINUOUS DELIVERY
CONTINUOUS DEVELOPMENT
KNOWLEDGE SHARING
MENTORING
MONITORING AND LOGGING
OPEN SOURCE CONTRIBUTOR
PAIR PROGRAMMING
SCRUM
Company tech stack
JavaScript


Python


Hadoop


Android


Salesforce


Golang


Kotlin


Kubernetes


Kafka Streams


React


RESTful


GraphQL


gRPC


PostgreSQL


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