Job Description

As a Lead Engineer, you will be responsible for the technical delivery of automation projects using MS Power Platform, Pega Case Management and Cloud Technologies (Azure/AWS). You will be responsible for technical design, delivery and people management as well as working closely with engineers to help unblock barriers and ensure technical delivery of high standards.
The banking services that Nationwide provides and the service we give are unrivalled. Were on a journey to provide the best banking services for the UK, and as part of this, we are simplifying our systems and streamlining the apps and services our members and colleagues use.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be up to 4 times per month in Swindon. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to .
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What youll be doing
As a Lead Engineer in the Customer Experience Platforms Team, you will be responsible for the design and delivery of automation projects. This group is part of the overall COO team in Nationwide.
You will need to understand business requirements, oversee technical designs and ensure the appropriate technology and tools are used to automate business process. You will be working closely with Engineers, Data Analysts, Business Analysts and Test Managers to track projects on a day-to-day basis. You will need to ensure you have the right resources within your team to deliver technical solutions at speed and high standards. You will be expected to oversee multiple projects/workstreams at a time.
Your day-to-day responsibilities will include:

• Use your technical knowledge and experience to design solutions for process automation using tools like MS Power Platform, Pega case management and DocuSign
• Drive the delivery of technical projects engaging closely with engineers, data analysts, testers and business users
• Track technical risks and dispensations
• Deep knowledge of technical principles, architecture patterns and infrastructure designs
• Lead a team of engineers and designers to create proposal to automate operational processes
• Lead the delivery of automation projects end to end
• Ensure technical delivery is in line with business requirements and within timelines committed
• Use your relationship building skills to work collaboratively with other engineering teams in the organisation

About you
The minimum requirements for this role are:

• Experience leading technical deliveries within the Financial sector
• People management experience (small to medium teams)
• Ability to multitask and be able to run numerous projects simultaneously
• Experience in cloud technologies (AWS/Azure), MS Power Platform or/and Pega Platform
• Experience in reviewing technical designs, driving technical deliveries and ensuring guard rails are followed as expected
• Strong stakeholder management experience (including Senior Architects and Senior Managers)
• Demonstrable capability to report on project status to senior stakeholders

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think were honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We dont settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras youll get
There are all sorts of employee benefits available at Nationwide, including:

• A personal pension if you put in 7% of your salary, well top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

Banking but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, were owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We dont see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If youre inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, youre one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the xe2x80x98Apply Now button. Youll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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