Job Description

Location:

Battersea, London, SW8

Type:

Full-Time

Salary: 28000-36000 depending on experience

Reports To:

Operations Manager

About the Role:

We are looking for an organised and proactive

Engineer Route Scheduler

-

Administrative Staff

to join our dynamic team. In this key role, you will coordinate and schedule service, installation, and call-out visits across our engineering teams, while also providing administrative support. You'll be central to ensuring smooth day-to-day operations, effective communication, and high levels of customer satisfaction.

This position requires someone who is confident, detail-oriented, and capable of multitasking in a fast-paced environment. You'll need to manage complex schedules, handle documentation, liaise with clients, and support internal teams with a wide range of tasks.

Key Responsibilities:

Engineer Route Scheduling & Management

Plan and manage engineers' daily routes for maximum efficiency and revenue Communicate scheduling updates and changes to engineers promptly Raise, manage, and adjust job bookings accurately and efficiently Handle any ad hoc tasks related to scheduling and routing

Administrative Tasks

Raise and follow up on quotes Create and distribute job sheets with all necessary details

Customer / Helpdesk Support

Communicate professionally with clients, suppliers, and service providers Respond to emails and phone enquiries in a timely and helpful manner Take accurate messages and ensure effective follow-up

General Administrative Assistance

Perform data entry and maintain accurate records and databases Ensure timely and well-organised administrative support across the office

Supply Management

Monitor and manage the engineer material stock Ensure availability and replenishment of necessary materials

What We're Looking For:

Experience in a scheduling, coordination, or administrative role Strong planning and organisational skills with attention to detail Excellent written and verbal communication skills Previous experience with invoicing and accounting software is highly valued Ability to work independently and manage multiple priorities Proficient in Microsoft Office and other standard business software Confident, professional, and customer-focused approach

What We Offer:

A collaborative and supportive team environment Opportunity to work in a growing company with potential for progression Ongoing training and development 2 Socials events per year

How to Apply:

If you're a strong multitasker who thrives on staying organised and enjoys supporting both engineering and office teams, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 28,000.00-36,000.00 per year

Schedule:

Monday to Friday
Application question(s):

Are you currently based within an easily commutable distance to SW8 (South West London), or willing to reliably travel to this location for work?
Experience:

Scheduling: 3 years (required)
Work Location: In person

Application deadline: 16/05/2025