Job Description

Engineering Manager

Working Hours: Monday to Friday, 08:30-17:30 (on-call rota)



Location: Southbank, London, SE1

Main Responsibilities

Building Services and Technical Oversight

+ Manage the day-to-day performance, servicing, and testing of all building M&E, HVAC, lighting, life safety, access control, water systems, and critical infrastructure. + Ensure systems operate as designed and are maintained in accordance with SFG20 and manufacturer specifications.
+ Respond promptly to plant alarms, system failures, and performance issues to minimise downtime and maintain resident comfort.
+ Maintain accurate engineering logs, asset registers, and compliance documentation across all buildings.

Compliance and Health & Safety

+ Ensure full legislative and regulatory compliance in areas including but not limited to fire safety systems, water hygiene, electrical safety, pressure systems, lift safety, and HVAC. + Maintain accurate compliance records, certification schedules, and digital audit trails.
+ Plan and deliver PPM schedules in accordance with statutory and contractual obligations.
+ Support the delivery of site-wide risk assessments, including Fire Risk Assessments and Water Risk Assessments, and lead the implementation of remedial actions.

Contractor Management

+ Oversee all hard services contractors including M&E providers, lift engineers, fire alarm and sprinkler contractors, access control, BMS, and others. + Manage performance, escalate defects or non-compliance, and ensure contracts are delivering in line with agreed SLAs and KPIs.
+ Support procurement activity and contribute to contractor tenders and performance reviews.

Reactive and Planned Maintenance

+ Manage a live system of PPMs, statutory checks, and reactive maintenance across all residential buildings. + Ensure work orders are correctly prioritised, assigned, and completed within SLAs.
+ Oversee engineer workload and ensure appropriate call-out cover and escalation procedures are in place.
+ Lead or support root cause analysis following critical failures and implement preventative actions.

Person Specification

Education / Qualifications

+ The incumbent must have completed an apprenticeship in either mechanical or electrical engineering, along with relevant certification or a higher education or degree-level qualification in engineering, facilities management, or building services. + Health & Safety qualifications such as IOSH, SSSTS, or NEBOSH are strongly preferred.
+ Training in compliance systems, CAFM platforms, or BMS software is an advantage.

Experience

+ Minimum 5 years in an engineering or facilities role with demonstrable management experience in high-end residential or mixed-use buildings. + Proven track record of managing hard service contracts and in-house engineering teams.
+ Strong experience in delivering PPM programmes and maintaining full statutory compliance.
+ Involvement in capital projects, defect management, or technical mobilisation is desirable.
+ Strong leadership and management skills are essential, with a proven track record of managing a team.
+ Experience in dealing with residents, clients, or occupiers in a service-led environment.

Knowledge & Skills

+ Comprehensive technical knowledge of M&E systems, plant, BMS, HVAC, and fire safety systems. + In-depth understanding of statutory legislation including but not limited to L8, EICR, SFG20, LOLER, PUWER, and building regulations.
+ Proficient in the use of CAFM and engineering management systems (e.g., Yardi Maintenance IQ, Risk Wise, etc.).
+ Highly organised, with the ability to multitask, prioritise and solve complex engineering problems.
+ Skilled at producing reports, data analysis, and engineering recommendations.