Job Description

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About Marshmallow

We build financial products that accelerate the economic freedom for people who move across borders. We started with car insurance -- insuring over a million drivers -- and we're scaling beyond. Tens of millions of people move countries each year, facing overlooked financial challenges. Our future is in building financial products around their needs to positively impact their lives.

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How we work

We're really proud of the culture we've created. We push for progress every day, because we know that we'll only hit big milestones by taking lots of smaller steps. We're always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer's needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact.

And autonomy and ownership are only possible with clear direction. That's why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we're as aligned as possible across functions, most of our work rolls up into three tribes; Acquisition, Retention & Claims. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.

We're so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our Culture Handbook to find out more.

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Engineering at Marshmallow

Our engineers are at the heart of the solutions. They work on product builds from start to finish, solving lots of challenges to help us build fast and scale up! Our engineers cover a range of skills across frontend, backend, full stack and work alongside designers, data scientists and product managers.

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What You'll Work On

This is a unique opportunity to make a large customer-centric impact working on a brand-new product offering for Marshmallow focused on solving a really key problem for our customer base. We're looking for Engineers who can work well in ambiguity, work autonomously with a self-starter attitude and apply their excellent skills and experience to make sensible trade-offs. You will be embedded in a completely new team within Marshmallow who will be close-knit, highly collaborative and impact focussed. While the team is small and will work mostly independently, we support one another to get to the best outcomes and to build the right solutions.


This role requires autonomy, drive, curiosity and collaboration.

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What you'll be doing

At Marshmallow we build products through cross-functional teams of Engineers, Product Managers, Data Analysts, and Data Scientists focusing on a business domain. You will be responsible for leading and growing the Engineering function within one of our local teams. Our Engineering Managers:

Lead and Mentor a High-Performing Team:

Guide and develop a talented group of software engineers, fostering a culture of collaboration, innovation, and continuous improvement.

Drive Technical Excellence:

Oversee the design, development, testing and operational excellence of our product in your domain. Ensure the team adheres to best practices in coding, testing, design and architecture.

Promote a Strong Engineering Culture:

Identify, propose, prioritise and implement engineering initiatives to ensure the long-term maintainability, stability and scalability of our systems.

Collaborate Cross-Functionally:

Work closely with Product Managers, data scientists, and other stakeholders to define and prioritise initiatives. Ensure alignment with business goals and effective communication across departments.

Own Delivery:

Work with your team and the Product Managers to scope new features, prioritise them on your roadmap and drive their delivery. Stay on top of your team's work, coordinate effectively with stakeholders, make the necessary trade-offs and adjust your scope and plans as needed to find the right balance between delivery and technical debt.

Ensure Compliance and Security:

Maintain a deep understanding of regulatory requirements and security best practices. Ensure our solutions comply with relevant standards.

Adapt and Innovate:

This is a growing hub in a growing and dynamic company. Be prepared to pivot and take on new responsibilities as the company's needs evolve.

Foster a Positive Work Environment:

Champion a culture of inclusivity, transparency, and accountability. Encourage open communication and constructive feedback within the team.
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Who you are

As a young business in a challenging global environment we are constantly reviewing our ways of working to adapt and succeed. To thrive in this role, above all you will need to demonstrate a great degree of autonomy, end-to-end ownership and flexibility. Besides that, you will be demonstrating the following: You have an empathetic leadership style and you build strong, effective relationships. You understand when to give support and when to coach an engineer to find their own solution You understand technology deeply, and can help your team create and deliver against a technical roadmap towards our business objectives You're at your best in high-velocity settings -- steering teams through continuous iteration, and aligning engineering with Product, Analytics, and Data Science to deliver results that matter.
You understand the importance of feedback, how to give constructive feedback and how to ask for feedback to become a better manager You are open and honest and encourage others to do the same You know when to pick up a task yourself and when you can delegate to create learning opportunities for others You are proactive and happy to volunteer to lead new initiatives or offer support to others You would like to help Marshmallow build a world-class engineering organisation, working with other engineering managers, sharing best practices and lessons learned from your past experience
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What we're looking for from you

2+ years' experience managing high-performing teams, continually improving their ways of working. Fluent communicator with a strong ability to communicate business decisions to engineers and champion engineering initiatives to the business. Strong development background as a senior software engineer with preferably a solid understanding of backend, system design and architecture. Experience hiring exceptional talent and an interest in helping attract and retain the best engineers to Marshmallow.
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Perks of the job

Flexible working:

Spend 3 days a week with your team in our London office

Sabbatical Leave

- Get a 4-week fully paid sabbatical after being with us for 4 years

Work From Anywhere

- 4 weeks of work from anywhere to use, with no need to come to the office

Competitive bonus scheme

- designed to reward and recognise high performance

Flexible benefits budget

- 50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that's subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes.

Learning and development

- personal budget for books and training courses to help you grow in your role and 2 learning days a year - on us! - to further your skillset

Mental wellbeing support

- Access therapy and mental health sessions through Oliva

Private health care

- Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches

Medical cash plan

- To help you with the costs of dental, optical and physio (plus more!)

Tech scheme

- Get the latest tech for less
Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!

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Our process

We break it up into 4 stages:

Initial video call with a Tech Talent Acquisition partner (30 mins) A skill-based Past Experience interview where you will discuss your previous experience with one of our Engineering leads (75 mins) A Ways Of Working interview with one of our Tech Leads to discuss your understanding of technology and your ways of working with the team (90 mins) A Culture interview with one member of our leadership team to check that your work style fits our processes and values (60 mins)


We'll let you know if you're invited to an interview or not. But, as a small team with a lot of applications to consider, we can't give individual feedback on each application

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Background checks

To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings. Feel free to ask our Talent Acquisition team if you have any questions about this!

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Everyone belongs at Marshmallow

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.


We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.


We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

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Recruitment privacy policy

We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here.