Responsible for the delivery of hard services activities at a portfolio of ECC buildings
To carry out duties in compliance with Mitie Technical Services Policies and Procedures
To drive and promote Mitie's Values and Behaviours
Drive the highest level of results on H&S and service delivery
Ensure strategic / central initiatives are implemented to maximise the benefits for the region
Driving the focus and performance of Operational Delivery from both Operational Teams and Contractors
Ensure best practice guidelines are adhered to and continuously improved
Liaison with Management and Opertional teams to ensure compliance with contract SLAs.
Identify opportunities both commercial & Operational.
Main Duties :
+ Provide operational support, information and reports as requested to the RFM
+ Escalation of issues to provide early warning of defects
+ Attend meetings where required
+ Provide cover for other Supervisors as required
+ Create a positive work environment by:
- Leading by example
- Foster open communication
- Clarify goals, expectations and objective
- Recognise, celebrate & reward achievement
- Provide opportunity for growth & developmen
- Be empathetic and supportive
- Be consistent and deal with issues quickly
- Manage tall HR procedures and polices relating to managing a team
+ Provide technical support to the team.
+ Ensure statutory & mandatory compliance across the ECC estate- Statutory and mandatory remedial works are to be completed within the contract KPI's
+ Utilise Mi reports to maximise efficiently , performance and productivity within the team
+ Manage PPM, and Reactive Works in line with contract KPI's.
+ Audit 5% of PPM per month
+ Be aware of all sub contractor activities so there is minimum impact to the client
+ Undertake 'Stop Work Audits' for sub contractor related works
+ Review RAMS for sub-contractor related works.
+ Proactively manage H&S, ensuring we provide a safe working environment, engendering and maintaining a safety driven culture, ensuring all legislative and company policies, processes and procedures are adhered to. (Specifically to working at height and hot works)
+ Ensure van, tool, PPE, test equipment checks are completed and recorded
+ Monitor the number of hazards reported and encourage/train all members of the team to identify and report hazards.
+ Ensure that the team complete monthly TBT's
+ Ensure that the teams, professional , technical and eLearning mandatory training is completed and up to date , within month
+ Approval of material quotes up to 1k
+ Prepare and submit various operational, accident, incident reports
+ Provide quotes for any new work
+ Ensure Maximo is kept updated with any changes to assets or PPM under your area of responsibilit
+ Develop and maintain good relationships both Internally & externally.
+ Attend meetings/handovers for Capital / Lifecycle replacement work
+ Participate in the out of hours emergency escalation procedureX
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What we are looking for :
+ Served a recognised apprenticeship or training scheme (desired)
+ Electrical / Mechanical / Building Services Qualification
+ An Excellent knowledge of building services systems is required (Controls/LTHW/CHW/HVAC/L8/UPS/Generators)
+ Health & Safety qualification (IOSH / NEBOSH)
+ A good understanding of the Maximo CAFM system and its function.
+ Previous experience of working in a Supervisory role in a technical environment
+ Good level in core Microsoft Office IT Skills.
+ The job holder will be self-motivated, with the ability to work on own initiative and as part of a team
+ Ability to influence and great communicator as there will be a requirement to work in conjunction with senior management, operational teams and clients
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