Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role:

Engineering Services Manager

Job Summary/Goals

To Manage and ensure the Compliant delivery of all Engineering services in line with JLL's Statement of work and delivery methods.

To Manage and ensure Playbook and OCP compliant delivery and reporting in line with contractual Matrix.

To manage all aspects of Planned Preventative Maintenance (PPM), Reactive Maintenance, Project Works and Help Desk Calls in accordance with both client and JLL requirements. Take the technical advisor role in small works / minor projects, with monitoring and governance of both aspects.

To assist and support the Senior Engineering Management in all functions, to ensure HSE and contractual compliance.



Essential Duties and Responsibilities

To ensure contractual compliance with all engineering delivery. To be responsible technical delivery and governance of the contract requirements and organisation of the site team's in order to meet the contractual agreement.

Monitor and ensure all training requirements of the engineering personnel are kept up to date and compliant.

Oversight of all contract activities, both maintenance and projects and ensure all safety aspects are managed and monitored in accordance with site procedures and requirements.

Drive and Deliver innovative cost reduction or sustainability programs

Lead site teams with the preparation of budget documentation from an engineering delivery perspective as required for client approvals.

Undertake tasks associated with staff during peak workloads and provide holiday and sickness cover for the engineering senior team.

Staff supervision including all full-time, part-time, sub-contractors and specialist providers.

Be proactive and provide technical guidance in relation to preventative maintenance and extra works delivery.

Comply with all procedures and maintain clear & legible records as required.

Actively participate in emergency out of hour escalations and provide written incident reports as required.

Develop and sign off detailed planning of the IST Testing activities in conjunction with the local team. Attendance at these events to ensure cohesive delivery.

Co-ordination of test windows with the internal clients to include documentation control and management - Service Now



In support of the critical environments manager and engineering teams to ensure the following critical activities are up to date and achieved as required.

Playbook Procedures implemented and validated as required.

Advise any operational risks are up to date and notified to the regional team.

Battery and Capacitor tracker updates to ensure these are replaced before they cause critical failures.

Annual Plant Condition Assessment

Critical Spares Inventory

PPM Plan in line with client CSI matrix

Oversight of Change Requests - Required for all works on services which may impact critical works.

Fire Systems testing and recording.

Close all actions assigned from audits and assurance visits, gap plan produced and tracked.

Personnel management of direct reports

Participate in succession planning, development requirements and training as assigned by Regional Engineering Management



Additional Duties and Responsibilities

Health and Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.



EHS Compliance with all systems - CMO, epermits and any other H&S reporting as outlined by Engineering Management.



Travel - While this role is based in Bank Street travel may be required from time to time.



Other Duties as requested by account management team in order to meet the changing needs and demands of the business.



Skills

The core support team competency framework for the position are:

Drive for Excellence - manages activities to ensure high standards are achieved in all areas

Reporting - Fluent English both Written and spoken

Providing Direction - creates a clear understanding of what needs to be achieved and provides the necessary guidance.

Obtaining Results Through People - supports, challenges and develops others so that they can give their best and deliver against expectations.

Teamwork - manages the team to maximise their contributions and effectiveness, influencing personal commitments.

Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.

Planning, Organising & Executing - pre-plan, organises and schedules activities and resources, monitoring the execution against timescales and plans.

Commercial/ Financial Awareness - understands and applies commercial and financial principals, viewing issues in terms of costs, profits/ returns, budget control, markets and added value.

Risk Management - effectively manages risks and ensures that the interests of the business, others and self are protected.

Customer Awareness - effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction.

Health, Safety Environmental - effectively manages HSE aspects within the business, ensuring compliance and welfare of team members.



Experience

Minimum 5 years' experience in Critical Engineering

Minimum 3 years' experience in lead or management role

Qualifications



Essential

Trade Qualified in Engineering discipline.

Desirable

Authorised Person (High Voltage / Mechanical Systems / Confined Space)

Degree in Electrical/Mechanical Engineering or recognised equivalent



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.