Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Mobile Supervisor - Workplace Management

Core Hours:

Monday - Friday 8:00am - 17:00pm (Mobile coverage across London portfolio)

Reporting To:

Contract Delivery Manager (CDM)

Location:

Mobile role covering multiple JLL Workplace Management sites across London

JLL Workplace Management is currently recruiting for an exciting Mobile Supervisor role covering our diverse portfolio of commercial properties across London. The successful candidate will be responsible for the day-to-day operation of pre-planned and reactive maintenance activities across multiple sites, including statutory compliance and reporting on issues identified through client consultants or insurers or CAFM platforms.

The Mobile Supervisor will work closely with and contribute ideas to the CDM and deputise in their absence across the portfolio.



Main Duties & Responsibilities

Ensure that all JLL and Client Health and Safety policies and procedures are adhered to across all assigned sites, escalating conflicts to the CDM where necessary Support the Helpdesk Administrator in planning PPM labour including out-of-hours working, schedule reactive tasks and ensure effective completion of maintenance work across multiple locations through colleagues or sub-contractors Travel between assigned sites to provide on-ground supervision and technical support Ensure recommendations from servicing activities are captured and addressed across the portfolio Support the helpdesk administrator in work distribution to team members based on capability, capacity and geographic location Work to agreed quality systems, ensuring preventative and remedial actions are taken as outlined in the quality manual Provide technical support and mentoring to site-based teams Prepare quotations for additional works across multiple sites where required Supervise additional works ensuring full compliance with site-specific requirements Conduct regular site audits across assigned locations, ensuring exceptions are resolved promptly Ensure best purchasing practices using JLL's nominated suppliers Comply with JLL's Health, Safety and Environmental procedures as detailed in site-specific plans Provide PPM work coverage across sites during annual leave or sickness periods Deputise for TSM in KPI meetings and client interactions Attend monthly WIP meetings to understand financial aspects of contracts as part of career development Complete any other associated tasks or reasonable requests from the TSM

Personal Aptitude, Experience & Qualifications

Essential:

Smart appearance and professional presentation Logical thinking approach to fault-finding situations Excellent interpersonal skills Strong written and verbal communication skills Ability to encourage team contribution while maintaining control Capable of working unsupervised across multiple locations Self-motivated with strong time management skills Adaptable and flexible approach to varying site requirements Customer-focused mindset Proactive and willing to volunteer assistance Engineering experience within building services Flexibility to travel across London portfolio

Preferred:

NVQ / C&G or equivalent in Electrical Engineering LVAP certification Previous experience in mobile/multi-site supervision Knowledge of commercial property maintenance Experience with computerised maintenance management systems

This role offers excellent career development opportunities within JLL's growing Workplace Management division and exposure to a diverse range of commercial properties and clients across London.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.