Job Description

Location


London
Employment Type


Full time
Location Type


Hybrid
Department


Customer Outcomes

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

Candidates must have the unrestricted right to work in the United Kingdom.

Solutions Engineering at Ironclad

Solution Engineers (SEs) are Ironclad Sales Team's pre-sale technical experts. SEs collaborate closely with prospects and Ironclad's Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation.


At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad's platform, SEs empower prospects to understand how Ironclad can work for them.


SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad's Product team to develop.

Requirements, you must be:

Mission-oriented:

You're excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.

Exceptional communicator:

You're a strong verbal communicator, able to capture an audience with clear and confident language. You're energetic, while able to understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise.

Technically proficient:

You're an expert at technical configuration and familiar with or have an appetite for learning and you recognize that a willingness to develop technical skills is an important part of what makes SEs successful in their role as solution experts.

Team player:

You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.

Independent:

You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data. Experience: 5+ years of Enterprise Solution Engineering experience

Responsibilities:

Listen to prospects' needs and goals. Listening is our #1 strength. Design, build and deliver executive level custom presentations and demonstrations of the Ironclad platform using a prospect's own contracts and workflows. Build strong relationships with prospects to help Ironclad's most important and strategic prospects evaluate and ultimately select Ironclad. Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly. Work alongside our enterprise architecture team and business value engineers to build cases which support a prospect's evaluation. Bring actionable insights back to Ironclad's Product Team to help us evolve our core product.

Partner with your aligned Sales Leader to support pipeline generating activities and overall team success.

Benefits:

Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use One-time home office setup stipend Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.