Job Description

Why work for Manchester Youth Zone

Annual leave entitlement of 33 days (pro-rata) We are committed to training and develop our staff, that will include a full induction and access to internal and external training opportunities We care about your wellbeing - Access to our EAP, an extra holiday day for your birthday, and onsite gym and sports facilities 5% pension contribution You will be part of our mission to positively impact the lives of young people in North Manchester
The Manchester Youth Zone first opened to young people in 2012 as an independent charity. Located in Harpurhey enables the Manchester Youth Zone to reach those young people who need?"Somewhere to go, something to do and someone to talk to". At Manchester Youth Zone, we have a shared purpose to create passion and pathways for every young person we work with, we do this through providing a safe and welcoming environment, high quality youth work and promoting inclusion, resilience and aspirations.

We work with young people aged 8-19 and up to 25 for those with additional needs offering provision during the day (including weekends) for targeted young people, each evening for universal provision and residential provision for specific programmes.?The Manchester Youth Zone has an excellent reputation in a number of areas including safeguarding, working with young people who are "at risk" of criminal exploitation, mentoring and employment skills. We have invested strongly in partnership working, becoming a community asset responding to the needs of young people and the local community of North Manchester.



Our Entrance Youth Workers will be a crucial first point of contact for all young people entering our building. This role is responsible for ensuring the safety and security of our staff and young people by conducting entrance procedures, including the use of a security wand, while simultaneously creating a positive, welcome and respectful atmosphere. You'll be one of the friendly faces that greets our young people, setting a positive tone for their visit, whilst also maintaining vigilance and adhering strictly to all safeguarding procedures.

Key Duties

To greet all young people (ages 8-25) with a warm, friendly and approachable demeanour, making them feel welcomed to Manchester Youth Zone. To provide clear and polite instructions regarding entry procedures, answering questions patiently and professionally. Foster a respectful and welcoming environment, ensuring that young people feel valued and safe from the moment they arrive. Professionally operate and utilise a handheld security wand to screen young people upon entry, following established safeguarding procedures for detecting prohibited items. Conduct visual bag checks as required, in a respectful and non-intrusive manner, adhering to privacy and safeguarding guidelines. To manage queues and entry flow efficiently and calmly, especially during busy periods. To communicate effectively and calmly with young people, staff and visitors including in challenging situations. To liase closely with session lead and the youth work team to ensure a seamless and coordinated approach to youth safety. To report any incidents, concerns or observations promptly and accurately following our safeguarding procedures (training to be provided). Ensure all recordings are well written for internal use and to be used to inform reports for external funders and interested parties. To work effectively and positively alongside colleagues including staff, volunteers and young leaders. Ensure that all volunteers and trainee staff are made to feel an integral and valued part of Manchester Youth Zone family. Undertake regular training and development relevant to the role. Actively address any bullying, harassment, or discrimination, promoting cohesion, inclusion, and positive relationships. To understand and adhere to MYZ policies and procedures at all times with particular emphasis on equal opportunities, positive behaviour management, health and safety and safeguarding. Promote and safeguard the welfare of children and young people at all times, managing any safeguarding issues should they arise (training provided). To be an active member of the team and operate in line with the Charity's expectations, values and principles. Work a flexible pattern including evenings and weekends in line with the role/team requirements. Carry out any other duties as may be reasonably determined by your line manager. Promote a positive image of MYZ through professionalism and good conduct with all our stakeholders and the public.
This role is for Mondays (3.45pm - 8.45pm), Wednesdays (3.15pm-9.15pm) and Fridays (3.15pm-9.15pm).

To view the full job description, please email hrteam@manchesteryz.org

Job Types: Full-time, Part-time

Pay: 11,138.40 per year

Expected hours: 17 per week

Schedule:

Monday to Friday
Work Location: In person