We are looking for an Entry-level Customer Service Specialist to join our growing team. This role is ideal for someone who enjoys working with people, solving problems, and representing brands in a professional and engaging way. As a Customer Service Specialist, you will be the first point of contact for customers, providing information, support, and a positive brand experience.
Key Responsibilities:
Engage with customers at events, promotional activities, and campaigns.
Provide exceptional customer service by answering queries and addressing concerns.
Represent client brands with professionalism and enthusiasm.
Collect customer feedback and share insights with the marketing team.
Support the coordination of customer-facing activities to ensure smooth execution.
Work with colleagues to meet campaign and service goals.
Requirements:
Strong communication and interpersonal skills.
Friendly, approachable, and customer-focused attitude.
Ability to work well in a fast-paced and team-oriented environment.
A proactive and solution-driven mindset.
No prior experience required - full training will be provided.
Why Join Us?
Hands-on training and mentorship from experienced professionals.
Career growth opportunities in customer service, marketing, and leadership.
A supportive and collaborative work culture.
The chance to be part of exciting projects and campaigns.
If you're ready to launch your career in customer service and marketing, apply today to become our next Entry-level Customer Service Specialist!
Job Type: Full-time
Pay: From 30,000.00 per year
Benefits:
Additional leave
Bereavement leave
Company events
Employee mentoring programme
Enhanced paternity leave
Free parking
On-site parking
Sabbatical
Sick pay
Work Location: In person
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