Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.


Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.


As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Expressniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers' evolving payment needs.


The Enterprise Payments team within NAS works to deliver scalable, robust, and innovative payment and verification solutions. These solutions support Paying with your Bank, managing supplier and buyer-initiated payments, supporting merchant and banking payments, and even Paying Amex or Amex paying our merchants / bank partners.

How will you make an impact in this role?

As an

Envisioning Manager

, you will work hands-on with Product, Business Architecture, Engineering and key stakeholders to turn strategy into delivery-ready requirements. You'll scope initiatives, capture and refine business requirements, and produce artefacts that ensure Product Development can mobilize with clarity and confidence.

Key Responsibility

Collaborate with business partners to define scope and value. Deliver solutions with business and technology partners. Communicate requirements and recommendations clearly to stakeholders at all levels. Support transformational initiatives by delivering high-quality artefacts and discovery inputs. Work closely with Senior Envisioning Managers to ensure alignment and consistency across initiatives. Support handover to Product Development, ensuring requirements are clear, signed off, and ready for mobilization.

Minimum Qualifications

Proven experience in business analysis, product discovery, or business transformation. Strong problem-solving skills Excellent communication and presentation skills Demonstrated ability to translate business needs into capability and technical requirements. Experience working in cross-functional, global teams.
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.


We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:


Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.