Job Description

EQA Logistics Officer

Salary:

28,000 - 32,000 (dependent on experience)

Contract Type:

Permanent

Hours:

Monday - Friday, 9:00 - 16:00 (32.5 hours per week)

Location:

Head Office

Efficient, Effective and Responsive

At ProQual AB, we're an established and respected Awarding Body, recognised and regulated by Ofqual in England and CCEA in Northern Ireland. We design and certificate high-quality vocational qualifications that support learners and training providers across the UK.

We're looking for an EQA Logistics Officer to join our EQA Services team. This role is ideal for someone with strong administrative, organisational, and communication skills who thrives in a detail-focused environment. Full training will be provided for the EQA logistics and administrative aspects of the role. With the right transferable skills, this role provides a clear pathway into more senior responsibilities within the department.

What You'll Do

Log and maintain visit schedules and details within internal IT systems and trackers Manage the shared EQA Logistics inbox and triage routine queries appropriately Assist in preparing briefing packs and documentation for EQA (External Quality Assurance) visits. Maintain accurate, audit-ready records with consistent version control Flag scheduling gaps or conflicts to support effective visit planning Respond to routine EQA logistical queries from centres and EQAs using approved templates Organise filing systems for scheduling records and visit communications Support cross-departmental communication where scheduling overlaps with Operations, Risk, or Compliance Assist with meeting materials, agendas, and internal documentation when needed

About You

Excellent administrative and organisational skills with strong attention to detail Strong IT skills, data inputting Confident managing shared inboxes, trackers, or scheduling systems Clear written communication skills and the ability to use templates professionally Proficient in Microsoft Office (Word, Excel, Outlook) Able to prioritise tasks and meet deadlines in a busy environment A proactive and supportive team player Knowledge of management information systems (MIS) or CRMs would be beneficial but not essential.

Why Join Us?

Supportive, friendly, office-based environment Full training provided with opportunities to progress into Senior Officer roles A varied role where accurate scheduling and communication make a real impact Competitive salary and benefits - let's discuss what's important to you

Ready to Apply?

If you're organised, detail-focused, and keen to grow within a respected awarding organisation, we'd love to hear from you.
Please send your

CV

and a short

cover letter

telling us why this opportunity excites you.

Job Types: Full-time, Permanent

Pay: 28,000.00-32,000.00 per year

Work Location: In person