Job Description

Chelford Farm Supplies is a long-established family run business with over 50 years of serving the rural and equestrian community. We're proud to be a trusted name in the industry, and now we're looking for a passionate and knowledgeable Equestrian Sales Advisor to join our growing team.

About the Role:

As an Equestrian Sales Advisor, you will be at the heart of our busy shop, helping customers find the perfect products for their horses and countryside lifestyle. From assisting with tack and feed to showcasing the latest country fashion, your role will be varied, hands on and customer focused.

Key Responsibilities:

Welcome customers, offering outstanding customer service with a helpful and friendly approach

Utilise your equestrian knowledge to provide expert advice and guidance on product selection

Handle customer enquiries, both in person, over the phone and by email

Process sales transactions accurately and efficiently

Maintaining attractive, tidy and well stocked displays

Assist with the picking of internet orders

Collaborate with the team to achieve sales targets and exceed customer expectations

Unpacking and merchandising new stock arrivals

Creating engaging TikTok and social medial content in store

Participate in ongoing training and product knowledge updates

What We're Looking For:

Strong knowledge of horses, equestrian equipment and country fashion

A genuine passion for helping customers and selling quality products

Confident communicator with good written and verbal skills

Familiarity with TikTok and other social platforms - confident in front of the camera

Enthusiastic, proactive and a real team plater

AMTRA qualification is a bonus, but not essential

Why Work With Us?

Be a part of a respected and long-standing rural business

Join a friendly and supportive team in a dynamic retail environment

Opportunity to grown your skills in sales, social media and customer care

Hours of work:

Monday to Friday - 9.00am-5.00pm and Saturday - 9.00am to 4.00pm

This is a permanent Role.

The ideal candidate will work 4 to 5 days per week, including a Saturday

Days to be discussed at interview

How to Apply:

If you're passionate about horses and have the retail experience and equestrian knowledge we're looking for, we'd love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to: hr@chelfordfarmsupplies.co.uk

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Benefits:

Company pension Employee discount On-site parking
Schedule:

Day shift Weekend availability
Ability to commute/relocate:

Chelford: reliably commute or plan to relocate before starting work (required)
Experience:

Equestrian: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person