Job Description

Who are we?

Newmedica is one of the leading providers of NHS ophthalmology services in England, delivering outpatient appointments, diagnostic testing and eye surgery to change lives through better sight and eye health.





We're proud to have been certified as a Great Place to Work for the third year running and listed among the UK's top 50 Best Workplaces(TM) for 2025 -- recognition that reflects how colleagues feel about working here.





Our Purpose is to change lives through better sight and eye health, and our Vision is to end avoidable sight loss in every community we serve; we live our values every day -- Commercial, Courageous, Compassion, Collaborative and Curious.

Role overview

As our ER Advisor, you'll be a trusted partner to leaders and managers across Newmedica and our Ophthalmology Joint Venture partnerships (OJVs), offering practical, timely employee relations advice on people matters while keeping us aligned to employment legislation and our policies.





You'll report to the Head of People. This is a full-time, homebased role with nationwide travel as required, and you'll play a key part in nurturing fair, consistent outcomes across the business.

What are we looking for?

This role is a Fixed Term Contract until June 2026. We're looking for someone who is immediately available and can start the contract in January 2026. We will be holding interviews on 15th and 16th January. We are ideally looking for someone based in the Nottingham area.





You'll be someone who enjoys solving complex ER challenges and can balance empathy with clear, evidence-based judgement.





You'll guide managers through the full spectrum of ER issues--from probation and sickness through performance, grievance and disciplinary--attending meetings and hearings when needed, keeping cases moving and leaders informed.





You'll compile insights from monthly trends, suggest proactive interventions, and support organisational change, all while coaching managers to build capability and confidence.





You'll also help keep our policies current and fit for purpose, represent HR at the Policy Sub-committee, and share knowledge across the HR team.

What skills and experience do I need?

You bring a solid foundation in HR--minimum CIPD Level 3 and ideally Level 5 -- and a strong track record of resolving ER cases in multisite environments.





Your advice is grounded in up-to-date UK employment law and best practice, and you're confident writing clear, usable policies.





Personally, you thrive in a fast-paced setting, communicate brilliantly, stay calm under pressure, and know when to escalate.





You're organised, pragmatic, discreet, and IT savvy, with a flexible, curious mindset; experience in healthcare is a bonus.

What

we're

offering

Circa 40,000 per annum, pro rata depending on experience Up to 15% company bonus, paid quarterly based on company performance and personal objective Profit share scheme (subject to qualifying period) 25 days annual leave per annum plus public holidays and 1 day birthday leave Company pension Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, private medical insurance, private dental care, health care scheme, death in service cover, an opportunity to sign up to a tax-free cycle to work and a retail/technology discount scheme. An environment where your learning and development is supported through a range of various learning tools and courses




If you would like to request the full job description, please contact joinus@newmedica.co.uk





Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK, and a Disclosure and Barring Service check may be necessary in the event of a successful application which we will pay for.




At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.




Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.