Job Description

An opportunity has arisen for an experienced administrator within the Trust's E-Rostering and Temporary Staffing hub.
Our E-Roster and temporary staffing co-ordinators provide an essential role to the hospital processing bookings to fill temporary staffing assignments across the Trust.
The postholder will also support in the administration of the Trust's E-Rostering platform (Allocate).
Applicants must education to A-Level (or equivalent) standard, and have previous experience working in a temporary workforce environment with experience of using the Health Roster suite systems.
Applications from job seekers who require current Skilled Worker Sponsorship to work in the UK are welcome and will be considered alongside all other applications.Job seekers should be aware that not all roles will be eligible for Skilled Worker Sponsorship. For further information visitUK Visas and Immigration - GOV.UK (www.gov.uk)
Main duties of the job
Co-ordinate the booking of temporary staff utilising Allocate system.
Receive requests for temporary staffing cover, and liaise with that department to cover the shift appropriately.
Provide advice and guidance in creating ward and department staffing rosters.
Effective daily liaison with the hospital's clinical site managers .
Fulfilling reporting requirements for temporary staffing and rostering.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened 6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Details
Date posted
05 December 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
224-PA20251103189
Job locations
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHSFT
Oswestry
SY10 7AG
Job description
Job responsibilities
To co-ordinate the booking of temporary staffing utilising Allocate system for all specialities.
To work independently, managing own workload, making decisions based on knowledge and skills built up over time.
To take incoming calls from wards/departments requesting bank cover and to work with the wards/departments in covering shifts appropriately.
Understand the needs of all different staff groups covered by e-rostering and temporary staffing service.
To ensure that information regarding bookings is communicated to all relevant personnel in good time. Effectively liaise with temporary bank members, ward manager, clinical nurse leads, agencies and/'or clinical site managers.
To raise issues regarding fulfilment of shifts to senior team members as required.
To provide advice and guidance to all key users supporting managers to create rosters and match requests for staff with suitable bank members wherever possible.
Advising managers on the process of requesting temporary staff and escalating any non-compliance with the process.
Liaise with clinical site managers at the start and end of each weekday, to hand over all working bookings and outstanding shifts for the current and following day, including providing an effective handover for the "out of hours" evening, weekends and bank holidays.
Assist in the monitoring of temporary staffing and to provide reports on temporary staffing usage.
Maintain communication with external temporary staffing providers.
Ensure efficient responses to shifts requests are maintained in placing workers for wards/departments.
To liaise with all Trust approved agencies to fill outstanding shifts after bank availability has been exhausted. Ensure an Agency Worker Checklist is completed and the worker is compliant and working within the agreed rates as per capping rules.
Input data into the relevant booking system in accordance with the agreed process and the priority booking system.
Monitor and update personal information of all workers within the Trust as required via the Healthroster and BankStaff systems.
Assist managers in basic e-rostering tasks such as annual leave planning, roster set up and staff moves.
To create user guides and maintain the e-roster staff intranet to ensure all relevant documentation is available and updated when required.
Provide sensitive and contentious information to support the need to implement electronic rostering. Job description
Job responsibilities
To co-ordinate the booking of temporary staffing utilising Allocate system for all specialities.
To work independently, managing own workload, making decisions based on knowledge and skills built up over time.
To take incoming calls from wards/departments requesting bank cover and to work with the wards/departments in covering shifts appropriately.
Understand the needs of all different staff groups covered by e-rostering and temporary staffing service.
To ensure that information regarding bookings is communicated to all relevant personnel in good time. Effectively liaise with temporary bank members, ward manager, clinical nurse leads, agencies and/'or clinical site managers.
To raise issues regarding fulfilment of shifts to senior team members as required.
To provide advice and guidance to all key users supporting managers to create rosters and match requests for staff with suitable bank members wherever possible.
Advising managers on the process of requesting temporary staff and escalating any non-compliance with the process.
Liaise with clinical site managers at the start and end of each weekday, to hand over all working bookings and outstanding shifts for the current and following day, including providing an effective handover for the "out of hours" evening, weekends and bank holidays.
Assist in the monitoring of temporary staffing and to provide reports on temporary staffing usage.
Maintain communication with external temporary staffing providers.
Ensure efficient responses to shifts requests are maintained in placing workers for wards/departments.
To liaise with all Trust approved agencies to fill outstanding shifts after bank availability has been exhausted. Ensure an Agency Worker Checklist is completed and the worker is compliant and working within the agreed rates as per capping rules.
Input data into the relevant booking system in accordance with the agreed process and the priority booking system.
Monitor and update personal information of all workers within the Trust as required via the Healthroster and BankStaff systems.
Assist managers in basic e-rostering tasks such as annual leave planning, roster set up and staff moves.
To create user guides and maintain the e-roster staff intranet to ensure all relevant documentation is available and updated when required.
Provide sensitive and contentious information to support the need to implement electronic rostering.
Person Specification
Educational attainment
Essential

• 3 A Levels (or equivalent) Grade C or higher

Experience
Essential

• Previous experience of working in a busy temporary workforce environment, handling high volumes and meeting challenging placement targets.
• Experience of using Health Roster suite systems
• In-depth administrative experience, including the use of computerised systems and report generation

Skills and Competencies
Essential

• Able to communicate via the telephone and face-to-face with a range of people; demonstrating tact and or persuasive skills.
• Able to plan and organise own workload to meet challenging timescales.
• Able to prioritise work, and balance conflicting daily demands.
• Able to understand the service level requirements and make judgements involving facts presented regarding staff levels.
• Able to comply with procedures

Desirable

• Able to work with detail, identify anomalies and report this as appropriate.

Person Specification
Educational attainment
Essential

• 3 A Levels (or equivalent) Grade C or higher

Experience
Essential

• Previous experience of working in a busy temporary workforce environment, handling high volumes and meeting challenging placement targets.
• Experience of using Health Roster suite systems
• In-depth administrative experience, including the use of computerised systems and report generation

Skills and Competencies
Essential

• Able to communicate via the telephone and face-to-face with a range of people; demonstrating tact and or persuasive skills.
• Able to plan and organise own workload to meet challenging timescales.
• Able to prioritise work, and balance conflicting daily demands.
• Able to understand the service level requirements and make judgements involving facts presented regarding staff levels.
• Able to comply with procedures

Desirable

• Able to work with detail, identify anomalies and report this as appropriate.

Skills Required