Job Description

Role Profile

We are looking for an experienced ERP Analyst to support, maintain and improve our Infor SyteLine 10 environment. The role covers day-to-day system support, process development, troubleshooting and ongoing enhancement across multiple business areas.

Key Responsibilities

Participate in a positive and proactive EHS culture across the site. Provide day-to-day support for SyteLine 10 users across Operations, Planning, Engineering, Quality, Purchasing, Finance and Customer Services. Investigate and resolve system issues, data problems and process gaps. Build and maintain forms, IDOs, views and reports used across the business. Work with functional teams to understand requirements and translate them into practical system changes. Maintain configuration, parameters and codes that drive business processes. Support integrations with shop floor systems, finance tools, reporting platforms and other linked applications. Assist with testing cycles for upgrades, patches and newly released functionality. Carry out data analysis, cleansing and data fixes when needed. Produce documentation including process guides, functional specs, test scripts and training packs. Deliver user training and act as a point of contact for system queries. Work closely with technical teams on SQL, data structures, performance issues and troubleshooting.

Person Specification

Hands-on knowledge of Infor SyteLine 10 (CloudSuite Industrial) in a live environment. Strong understanding of key functional areas such as: + Customer Orders
+ Jobs and Production
+ APS / MRP
+ Purchasing and Receiving
+ Inventory and Warehousing
+ Invoicing and basic financial flows
Good grasp of SyteLine table structures and how transactional data flows through the system. Solid SQL experience for analysis, problem diagnosis and reporting. Ability to interpret business requirements and explain system behaviour in clear terms. Experience in SyteLine 10 upgrades, patching or multi-site deployments. Knowledge of Factory Track, mobile solutions or other Infor-related modules. Familiarity with job costing, planning detail or engineering change processes. Understanding of basic API links or integration platforms.

Personal Qualities

Methodical, curious and willing to question unclear requests. Able to prioritise workload and work independently when required. Good communicator who can translate technical detail into plain English. * Comfortable working with both shop-floor users and senior managers.