As the ERP Systems Specialist at Acro Aircraft Seating, you will play a crucial role in optimising performance and supporting across the business with al system needs as the go to expert in Epicor for the business.
Responsibilities
To provide Epicor subject matter expertise - Understand how Epicor is used in our business and identify opportunities for efficiency and process improvements. Working with senior management to refine existing processes and develop new ones.
Day-to-day and on-going management of Epicor ERP for optimum performance assisting users with application specific support calls.
Identify and resolve issues, facilitating open communication and discussion between stakeholders, acting as functional expert for Epicor to resolve issues that are raised.
Direct and manage multiple ERP / Epicor projects of varying complexities from business case to full deployment of new or upgraded versions of Epicor while identifying, assessing and managing risks to the success of the project.
Works with Epicor third parties like consultants and Epicor support to ensure full utilisation of the software, and resolution of user and implementation issues
Planning/managing future improvements/customisations
Develop Epicor training for employees
ERP system administration and system management (in conjunction with IT department)
Requirements
University degree or equivalent in the field of computer science with around 4 years relevant experience, ideally gained in a logistics, finance or distribution background.
Strong understanding of Epicor ERP, ideally with past experience as a Developer or Systems Analyst with strong SQL skills.
Proficiency in SSRS, REST API, KPIs, development, integration, customisation, dashboards, reports, ERP upgrades and BPM/BAQ
Solid understanding of developing and implementing solutions for ERP business processes, including MRP, BoM, MoM, production, finance, warehousing, logistics, and procurement
ERP maintenance, support & training
Collaboration with external ERP consultants and Epicor Customer Support
Experience with website integrations, CRM, SharePoint and Power BI
Primary IT system skills will be appreciated
High competence in project and stakeholder management
Excellent interpersonal, written and oral communication skills
* A hands on and practical approach, acts strategically whilst leading and directing on execution and implementation
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