Job Description

Description

Davies are looking to recruit an experienced Claims Handler who is looking for that next step within their career! This role comes with great exposure into the world of insurance including property adjusting. You will be joining the Property Claims team in our Stoke-on-Trent office managing your own caseload of property insurance claims specific to escape of water.

What will your day look like:

Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country Adapting to a new style of working with video calls, scope building and direct contact with policy holders via "live chat" Composing professional and informative letters and other written correspondence Ensuring compliance with our contractual and regulatory requirements Reviewing data to set up new claims, appointing contractors and updating claims on internal systems Reviewing insurance policy wordings to establish if a claim is covered Managing and reviewing diaries in a timely manner Issuing payments to policyholders and suppliers for settlements Contributing to a happy team working environment

Knowledge and Abilities:

High-level of experience in Escape of Water Claims A professional and adaptable communication style - both written and verbal Efficient administrative skills Strong numeracy, literacy, and IT skills A proactive attitude, and an enthusiastic approach

Benefits

Career & Purpose

Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working; hybrid, work from home or join a collaborative office space Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.



We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.



Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.