Job Description

Are you an engaging storyteller? A people person? Do you have a strong focus on customer experience?

We are looking for a motivated team member with good attention to detail, to supervise group experiences at The Evidence Room.

Please read the How to Apply section, applications that do not contain the required elements will not be considered.

Hours:

Shifts vary, The Evidence Room is open 10am-10pm, 364 days per year. Shifts are unlikely to be longer than 7 hours. Busy periods (when shifts are more likely) include Saturdays, bank holidays, and the lead up to Christmas.

Salary:

12.50 per hour

Positions available:

1.

Interviews to take place:

ASAP

Start Date:

ASAP

You would be responsible for:

Welcoming customers,

giving a clear safety brief,

immersing participants in the storyline with an engaging and instructive narrative brief,

watching the group on the CCTV - providing clues when requested/required,

debriefing and taking the team photo,

resetting the room (following a checklist)

optional additional responsibilities for career development (see Appendix below).

Required skills:

Good customer manner

Ability to memorise and repeat the key elements of the briefing.

Ability to reset the room exactly, quickly, in between groups.

Confidence dealing with unexpected customer/room issues.

No experience required (but if you have worked in an escape room before then great!)

How to apply?

If all this sounds good to you, you can apply by sending your C.V. along with a short video to info (at) evidenceroom (dot) co (dot) uk, no cover letter is required.

The video should be approx. 1 minute, and be of yourself giving a briefing to a team about to go into a post apocalyptic themed escape room - don't worry about any details or specifics, feel free to make things up for your video - this is really about getting the group in the zone!

Job Types:

Part-time, Zero hours contract

Salary:

12.50 per hour

Benefits:

Employee discount

Schedule:

8 hour shift

Day shift

Holidays

Night shift

Weekend availability

Job Types: Part-time, Zero hours contract

Pay: 12.50 per hour

Benefits:

Employee discount
Ability to commute/relocate:

Bury St. Edmunds IP33 1EB: reliably commute or plan to relocate before starting work (required)
Experience:

Customer Service: 1 year (preferred)
Work Location: In person