Job Description

Position: Full-Time - Leadership Team (3-person shared leadership model)

Hours: 37.5 per week (4/5 day rota)

Rota: Weekly rotas planned 1-3 weeks in advance

Annual Leave: 5.6 weeks per year

Welcome to the Esposito's Family

At Esposito's, hospitality is much more than food and drink - it's warmth, pride, comfort, community and belonging. We are a growing independent family business with multiple cafe locations, and when you join us, you don't just start a job - you become part of a family that includes your teammates, loyal regulars, and the wider communities we proudly serve.

We are building something special: a people?first, uplifting, supportive culture where kindness, standards and teamwork come before ego, gossip or blame. We celebrate small wins, lift each other up, and believe that great hospitality starts with how we treat our own team.

About This Leadership Role

This role is part of our new three?person Shared Leadership Team. Instead of one manager carrying the pressure, or supervisors feeling undervalued, this structure allows shared accountability, shared development and shared success. Each Leader will be trained across every operational and leadership area, ensuring consistency, confidence and excellence.

Key Leadership Responsibilities

Lead operational shifts with confidence and positivity Inspire and support the team through leading by example Deliver outstanding customer hospitality and experience Maintain a warm, friendly environment with high service standards Ensure food safety, hygiene and allergen compliance at all times Stock management, ordering and minimising waste Support training of team members using step?by?step development Handle customer feedback with a solutions?focused attitude Maintain exceptional cafe cleanliness and presentation standards Open and close the premises responsibly, including key?holding duties Uphold and protect company values, standards and culture Collaborate with the team to achieve monthly performance targets. Support recruitment activities as needed, including participating in candidate screening, interviews, and selection processes. Assist with onboarding and training of new team members to ensure a smooth integration into the business. Work across multiple sites as required, providing operational support and maintaining consistent service standards.

Who We're Looking For

Kind, friendly, patient and positive in nature Proud to work in hospitality and create memorable experiences Calm and confident in a busy, fast?moving cafe environment A natural encourager who can lift, motivate and support others Reliable, trustworthy and committed to personal growth Takes pride in high standards of service, hygiene and presentation Willing to learn, train and develop new skills
Experience in hospitality or retail is desirable, and barista experience is welcome, but the right attitude, character, and willingness to learn means more to us than ticking every box.

What We Offer

Warm, family?style working culture Full training including coffee, food, leadership and compliance Career development based on trust, not competition Team meals out and recognition rewards Employee discounts Company pension Free parking Confidential mental health support & wellbeing access

How to Apply

If you believe you can bring warmth, leadership, positivity and pride to our cafe family, please send your CV along with a short message about why you would love to join our Leadership Team.

Job Type: Full-time

Pay: From 13.15 per hour

Expected hours: No less than 37.5 per week

Benefits:

Company pension Employee discount Free parking On-site parking
Application question(s):

Are you available to work across Monday-Sunday from 8am-6pm? Please tell us in a couple of sentences about your experience being a leader, your personality and how you would keep a great work culture within your team.
Experience:

Leadership: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person