We are looking for an ambitious and personable individual to join our team as a
New Homes Site Sales Executive
across our
Bristol & Bath New Homes Department
.
In this role, you'll be appointed to a region or specific site, and be based on a new home development site. You'll have responsibility for the sales operation and associated administration on the development as requested by the Sales Manager and Developer Site Manager. You'll build long-term relationships using effective people and communication skills while maintaining the highest standards of customer service.
About Us:
Andrews Property Group is a unique estate/letting agent in the UK owned by Andrews Charitable Trust. We've found millions their dream home whilst together raising over 10m to support over 180 charities. We take pride in creating an exceptional business that makes a positive impact. We believe in doing things differently by combining business excellence with a commitment to social responsibility.
Key Responsibilities of the role:
To report to the Regional New Homes Sales Manager.
To be responsible for front line customer service; registering applicants and listening to their needs.
Play a key role in business generation by calling through our existing database of clients.
To ensure that all new and part exchange reservations are taken in accordance with company procedures.
To actively encourage the applicant to view suitable properties through constant communication, and by arranging and conducting viewings.
To ensure stock properties, show homes, garden and sales office are maintained to the expected standards and keep brochures, price lists and other material in stock.
To have good knowledge of the product and site layout, liaising with site manager to ensure current knowledge of build stage. Ability to read site plans and working drawings.
Take part in regular sales meetings and build-sales meetings on-site.
To proactively collect feedback from applicants in a timely manner and feed this information back where necessary.
To receive and negotiate offers. Following the acceptance of an offer and plot reservation, produce customer letters.
To advise customers of pre-selected items and to arrange an appointment for them to meet the Design Service Consultant to discuss the choices, range and optional upgrades.
To seek market research and comparable data from local competitor sites
Deliver sales completions and sales rate determined by the developer.
To ensure all customers are fully aware of the process they are entering into, including the costs and financial implication. Confirm they are aware of the support and services that can be sourced through the Andrews Property Group network.
To progress the sale from offer through to reservation, completion, ensuring regular communication is maintained with vendors, purchasers, solicitors, etc, and to ensure that sufficiently detailed notes (Inc. emails, documents, etc) are recorded and retained within the operating system.
To deal with any problems arising during the sales process, taking appropriate action as required. To update the Regional New Homes Sales Manager by way of regular communication so that the matter can be dealt with in accordance with procedures.
To maximise business efficiency through effective diary and system management, ensuring we make the best use of our time, and work to suit the needs of our customers.
Ensure you understand your region and personal KPIs, to lead to achieving and exceeding the figures required to satisfy the branch performance.
The Successful Candidate will have:
Proven New Homes Sales with on-site experience is desirable, but not a necessity.
Outstanding customer service and communication skills.
A self-motivated and positive attitude, even when working under pressure.
Excellent organisational skills, and an eye for detail.
Passion for the property sector and a desire to learn.
Familiarity with the use of IT systems.
Their own transport and full UK driving licence.
What is Offered to you:
In exchange for your commitment and flexibility, you will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with an attractive package that really does add up.
Our benefits package includes:
Inspirational training and exciting career opportunities with strong internal progression rates.
Apprenticeship and Industry Qualification opportunities.
Career pathways programme to support development.
Employee Assistance Support Platform.
Employee Referral Programme.
Additional Birthday Day Off on top of annual leave allowance.
Pension and Death in Service Benefit.
Cycle to Work Scheme.
Optional Health Care Plan.
Opportunity to volunteer & fundraise for Andrews Charitable Trust.
Commission and Bonus Schemes.
A 5-day working week.
Please note, salary advertised is basic salary with OTE included
Andrews is an equal opportunities employer, committed to creating a diverse and inclusive workplace. We value all our employees, encourage everyone to fulfil their full potential, and ensure a supportive and welcoming environment.
Our Values:
We treat every customer as our only customer
- At Andrews, we believe in building successful long-term relationships with our customers. We do that by putting in the time and effort to understand all their needs and motivations.
We value all our people
- As one united team, we treat everyone with respect, prioritizing great two-way communication in every department. We honour our commitments and ensure we're always looking out for each other.
We believe in giving back
- As an estate agent owned by a charitable trust, we do all we can to support charities and social enterprises close to home and abroad. We take pride in our contributions to society and celebrate them alongside our business successes.
This is a fantastic opportunity to join a company that believes in doing business differently. If you are a motivated and results-driven professional with a passion for property and relationship-building, we want to hear from you.
Don't delay -- apply today and start making a difference with Andrews Property Group!
Job Types: Full-time, Permanent
Pay: 27,500.00-38,700.00 per year
Benefits:
Company pension
Cycle to work scheme
Referral programme
Experience:
Estate Agency: 1 year (required)
New Homes Sales: 1 year (preferred)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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