Job Description

Job Category: Housing and Customer Services:About the Role
We have a new opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Crawley and surrounding areas. You will provide a high-quality cleaning, grounds, and gardening service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal.You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.What we're looking for
We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills:

• Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub, and plant care.
• Proven experience of achieving high levels of customer satisfaction
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Able to demonstrate Guinness Behaviours
• Knowledge of Health & Safety legislation, including COSHH and PPE
• Full UK driving license.

Desirable Qualifications

• NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent
• PA1 and PA6 NPTC Certificates

If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.INDTGPTJTGPAbout Us:The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The Guinness Partnership